Question about Toshiba Televison & Video
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: dvd player will not open
look at the bottom of the unit and see if it has a slot to put in a pin and manually open the drive, most of them have some way to do this look for a slot or pin hole to push the release, sometimes they do this because someone pushes the drawer closed instead of using the button or remote, you will have to open it to reset it if that is the case you might have to easily force it open.
Posted on Dec 24, 2007
jusguessin should call Toshiba quickly. The units have a 1 year
warranty. Do not open the unit or it will void your warranty (I know, I
do Toshiba warranty repairs on their recorders. If anything will make
be void a warranty, it's a consumer who opens the unit and pokes around
mooch, clean the laser head. I wish I could refer you to a FAQ because this is about the 10th time today I have written this.
Open the unit. Remove the DVD drive. Take the top off of the DVD drive. Clean the lense with a q-tip with a little windex on it. Work the head up and down gently. Reassemble and test. If problem presists, go buy a new one.
Posted on Feb 14, 2008
Information for Owners of Toshiba SD-3980 and SD-K750 DVD Players To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. is issuing an important product update. This is not a safety issue.
Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit.
If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit.
Posted on Jan 18, 2009
If the units under warranty you may want to contact Toshiba as it sounds your unit is in need of a replacement laser assembly.
If the unit isnt under warranty, Toshiba should be able to supply the parts you need and as long as you mark every thing that you remove, as to know where it goes when re-assembling the unit. The lasers arent difficult to replace. Good luck.
Posted on Jun 07, 2010
Tips for a great answer:
Dec 16, 2012 | Toshiba SD-V291 DVD Player/VCR
Apr 22, 2011 | Toshiba SD-3980 DVD Player
Aug 31, 2010 | Toshiba SD-K740 DVD Player
Sep 18, 2009 | Toshiba SD-V392 DVD Player/VCR
Sep 16, 2007 | Toshiba SD-V392 DVD Player/VCR
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