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Toshiba sqpb dvd player will not accept discs. says incorrect disc, err

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

james klgr
  • 362 Answers

SOURCE: dvd player will not open

look at the bottom of the unit and see if it has a slot to put in a pin and manually open the drive, most of them have some way to do this look for a slot or pin hole to push the release, sometimes they do this because someone pushes the drawer closed instead of using the button or remote, you will have to open it to reset it if that is the case you might have to easily force it open.

Posted on Dec 24, 2007

  • 286 Answers

SOURCE: dvd player doesn't recognize dvd's of any kind

jusguessin should call Toshiba quickly. The units have a 1 year warranty. Do not open the unit or it will void your warranty (I know, I do Toshiba warranty repairs on their recorders. If anything will make be void a warranty, it's a consumer who opens the unit and pokes around inside).

mooch, clean the laser head. I wish I could refer you to a FAQ because this is about the 10th time today I have written this.

Open the unit. Remove the DVD drive. Take the top off of the DVD drive. Clean the lense with a q-tip with a little windex on it. Work the head up and down gently. Reassemble and test. If problem presists, go buy a new one.

Posted on Feb 14, 2008

  • 1 Answer

SOURCE: DVD player - ERR

error in any disk i put in!!!!!!!!!

Posted on Nov 23, 2008

  • 1 Answer

SOURCE: Toshiba DVD SD-3980SU2 or SC2 player loads every disc as "bad disc"

Toshiba says:
Information for Owners of Toshiba SD-3980 and SD-K750 DVD Players spacer.gif To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. is issuing an important product update. This is not a safety issue.
Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit.
If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit.

Posted on Jan 18, 2009

fieldy14
  • 456 Answers

SOURCE: my Toshiba portable dvd player says no Valid Disc

If the units under warranty you may want to contact Toshiba as it sounds your unit is in need of a replacement laser assembly.
If the unit isnt under warranty, Toshiba should be able to supply the parts you need and as long as you mark every thing that you remove, as to know where it goes when re-assembling the unit. The lasers arent difficult to replace. Good luck.

Posted on Jun 07, 2010

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1 Answer

How can I play a disc reading incorrect and error It worked fine this morning


Try some other discs first or try that on another player, usually if cannot read the disc either a dirty of bad Optical Pickup in the player.

Dec 16, 2012 | Toshiba SD-V291 DVD Player/VCR

1 Answer

Dvd will not read disc


cleaning the DVD player will help it read the disc, because a DVD player does get dusty. also it might be the disc, some DVD players will not accept some disc.

Aug 14, 2012 | Toshiba SD-3960 DVD Player

1 Answer

I own a Toshiba SD-3980SU2 DVD Video Player. I keep getting an Incorrect Disc comment, and bad comment. I an using DVD-RW discs. I have tried disconnecting and reconnecting the player.


You are probably using incorrect disc formats in this DVD player; try DVD+RW if you must use re-writables, or DVD-R (finalised in a recorder or burned on a PC). I doubt this model supports DVD-RW, so the problem wouldn't be with the player; it would be the formats of the discs you use.

Don't use DVD-RW discs in this player if it does not support that format.

Apr 22, 2011 | Toshiba SD-3980 DVD Player

1 Answer

I have a Toshiba DVD player SD K741. For the past few days, when I load the dvd, I receive a message on my TV screen "Incorrect Disc." What can I do to correct this?


incorrect disk error are common with the user putting in a disc that is not compatible with the player, in most cases it would have been a RW, that was written incorrectly. If this is not the case and it is a original disc you might want to purchase a cleaning dvd witch goes in and cleans the lens.

If that does not work then the unit's lens might be defective at this point.

1. Try other disc
2. try a cleaning disc

If those do not work then the issue is with the lens.

Thanks for your question please do not forget to leave a rating.

Aug 31, 2010 | Toshiba SD-K740 DVD Player

1 Answer

Incorrect disc, err when disc is put in,


it is not recogonizing it

meaning you might have a blu-ray instead of a reg dvd

Nov 16, 2009 | Televison & Video

1 Answer

Sd-v392 claims incorrect disc on most dvd`s


I removed the cover,the dvd unit and cleaned the laser lens with alcohal. The two back screws were loose on the dvd unit. It`s working like new again.

Sep 18, 2009 | Toshiba SD-V392 DVD Player/VCR

1 Answer

Incorrect Disc


We removed the top disc by placing black electrical tape onto the top of the disc and gently pulling it out.

Mar 26, 2008 | Toshiba SD-V392 DVD Player/VCR

2 Answers

DVD player - ERR


error in any disk i put in!!!!!!!!!

Nov 14, 2007 | Toshiba SD-V280 DVD Player/VCR

2 Answers

Dvd player doesn't recognize dvd's of any kind


jusguessin should call Toshiba quickly. The units have a 1 year warranty. Do not open the unit or it will void your warranty (I know, I do Toshiba warranty repairs on their recorders. If anything will make be void a warranty, it's a consumer who opens the unit and pokes around inside).

mooch, clean the laser head. I wish I could refer you to a FAQ because this is about the 10th time today I have written this.

Open the unit. Remove the DVD drive. Take the top off of the DVD drive. Clean the lense with a q-tip with a little windex on it. Work the head up and down gently. Reassemble and test. If problem presists, go buy a new one.

Sep 16, 2007 | Toshiba SD-V392 DVD Player/VCR

5 Answers

DVD player does not read discs anymore


the Laser is most likely defective. most likly it will need replacement. There is no correction that can made to correct the problem except to that of a replacement of the laser

Apr 06, 2007 | Toshiba D-VR4 DVD Recorder/VCR

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