Question about Xerox Phaser 8500/DN Printer
After a power outtage my Xerox Phaser 8500n will not complete startup because of a 13,266.44 error. The service manual says that "the printhead reservoir heater took too long to reach its setpoint".
In service mode when I turn on the heaters and watch the temps, the first 3 sensors measure the head heating up to 140C then maintains 120C or 130C I think. The fourth sensor has a malfunction I think. It reads the correct temperature but sometimes jumps to 200C or drops to 20C for a second or two then goes back to normal.
I'm trying to figure out if there is a software problem because of a power surge or if there really is a problem with the print head since I hadn't restarted it in 5 months. I pulled out the print head and realized that there isn't an easy way to fix anything on the board since it is soldered to the metal head.
Any help would be greatly appreciated!
Most likely you have a bad print head. There is an outside chance that the electronics module is bad, but with the monitors acting as you describe, I would say the print head heater is malfunctioning of the sensor is defective. Either way you have to replace the print head. No uncommon.
Posted on Feb 02, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 09, 2011 | Xerox Phaser 8500N Printer
Aug 11, 2009 | Xerox Phaser 8500N Printer
Jan 20, 2009 | Xerox Phaser 8200 Laser Printer
Nov 24, 2008 | Xerox Phaser 8500/DN Printer
Sep 11, 2008 | Xerox Phaser 8500N Printer
Nov 07, 2007 | Xerox Phaser 8500N Printer
Jun 30, 2014 | Xerox Phaser 8500/DN Printer
Jun 04, 2014 | Xerox Phaser 8500/DN Printer
174 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: