Question about Apple iPhone 3G

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IPhone 3G Error 0xE8000001

Bought a 3G yesterday and I can't sync it with my iTunes. I use an iMac with the Leopard. When I plug the iPhone 3G into the iMac I get an error message, "iTunes could not connect to the iPhone because an unknown error occurred (0xE8000001)."

I re-installed the latest version of iTunes (7.7), restored my iPhone 3G and I still get the same message as soon as I plug into my computer.

Please help, I was so excited to get my iPhone 3G & now i really want to enjoy my iPhone 3G.

Thanks for helping. I'm having the text "0xE8000001" when I attempt to sync into my itunes(latest update, 8.0.1) and when i get one step beyond that, I see that I need a password...which is weird. I've never set a password up on this iphone...so, it's confusing. The only two things I see on my iphone when i have it on is that is the image of a usb connector and the itunes icon, I can slide over the arrow cursor to get me to the menu to make an emergency phone call, but nothing more.

...Any ideas?

Bless.

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  • 1 more comment 
  • nathan_zamp Jan 22, 2009

    I have the same error



  • i-dan Feb 17, 2009

    I have just spent hours reading comment after comment about the same exact problem wher the i-Phone is not recogized/connected to i-Tunes for sync purposes. Interestingly enough applications can be downloaded to the i-Phone OK but the i_phone does not appear on I-Tunes

  • Anonymous Mar 10, 2009

    I have the same problem running i-Tunes on a PC with windows XP Professional. The local Apple store cannot help and I have read umpteen articles on how to fix this but to no avail.

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  • 34 Answers

Where did you purchase your phone? however, you first need to update itunes to 8.0.2, that might solve your problem. Unless you have an unlocked phone then restoring your phone is useless because when you restore an iphone with itunes in the US without an att sim card it will actually lock the phone, but I do not think that is your issue. the two things you are seeing the connect to itunes and the emergency call system means that your phone is not properly activated. which is done by connecting it to itunes.

Posted on Jan 25, 2009

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