Question about Kenmore 24032\24036 Top Load Washer
Won't drain and I don't know how to check the drain to see if its plugged. Thank you
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Posted on Jan 02, 2017
SOURCE: washer will not drain
You have the most common calypso problem. somethin in the pump.. Pop the top of the washer by inserting a putty knife near each end of front top. it will fold back like the hood of your car. then you can take the front off. the pump is on the right side.
Posted on Mar 03, 2008
SOURCE: kenmore washer won't drain
The symptoms you describe are often caused by a lid switch malfunction. It may be loose or not making good contact. If you open and close the lid, you should hear a "clicking" sound as the lid switch is activated. If you do not hear the switch, check to make sure the lid strike in still intact. This is a small plastic piece mounted on the lid that pushes down on the switch through a slot on the wash tub opening on the right hand side. If this piece breaks off, it will give the same symptoms of a broken lid switch. Next, check the two mounting screws on the right side of the wash tub opening to make sure they are tight. These are the mounting screws for the lid switch. Sometimes they come loose and the switch does not make proper contact. If you attempt all these preliminaries, and the switch still does not seem to be working properly, replace it. A replacement can be found at searspartsdirect.com. Just type in your model number and the part will be located under the "Top and Cabinet" heading. For instructions on how to replace a lid switch, click on the following link:
This is a simple and inexpensive repair if you wish to accomplish this on your own. A replacement switch usually cost between $25 and $35. I hope this helps you. Let me know if you require further assistance.
Posted on Aug 17, 2008
SOURCE: Washer will not drain properly.
"F21" is a Long Drain error code. This may be an indication that you have an obstruction somewhere in the drainage system. Most commonly, this means there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:
Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing such as socks or under garments can commonly clog in this area as well causing the drain cycle to fail.
NOTE: The "SUD" error code can often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error should go away.
NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:
If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
NOTE: If there is no screw off cap on the pump, you need to remove the large hose that connects to the inlet side of the drain pump.
Posted on Jan 19, 2010
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