Question about Refrigerators
My GE SS Side-By-Side Refrigerator/Freezer combo is new. It's had this problem since the beginning when we moved into our new home. The freezer shelves and bin are just a little too small to fit properly. When food is loaded onto them the weight of the food causes the shelf to fall... I have called GE several times on this. They have TWICE sent out new shelves, but they fit exactly like the old ones and the shelves continue to fall when loaded with food. This is a very perplexing problem and one I can not figure out. My husband tried to "bend" the shelves out a little wider, but to no avail... Appreciate any suggestions! Purchased GE Profile side by side 9/1/08 - same thing has been happening to me - driving me nuts. To expensive to have this kind of a problem. I am trying to get it resolved thru GE....we will see!
I did the tubing solution others mentionedand it worked great.. instead of the 1/2" OD 1/4" ID reinforced tubing. I bought Polyethylene tubing at 3/8" OD, 1/4" ID.
Cut the tubing into lengths that will fit between the rails, split with a utility knife down the whole length. Use a screw driver to force open the end and slip the tubing over the rail.
Pic attached shows the tubing cut along side and forced on to the rail along with a pic of the tag that was on the tubing in an inset. I bought a 25' roll because i was in a hurry and not paying attention. I did 2 shelves, needed something under 1' per side per shelf. so I used 4' total for the whole project.
Posted on Nov 11, 2013
I bought a roll of 1/4 inch reinforced plastic tubing. the tubing has a 1/4 inch wall thickness and is a little over 5.00 at Home Depot plumbing aisle. I cut a section long enough to andsplit the tubing along the length. Then I just forced the tubing onto the rails that contact the wall brackets.
Posted on Mar 08, 2012
I put a piece of wood in the groove. the measuements were 12 3/4 by 4 inches. since i did this my shelve has not fallen off since. you will see on the sides two slides. (The plactic stickes out to slide shelf into.) i saw the groove in the middle of the slides of the freezer wall. i just cut a piece of wood to fit snuge across and about 4 inches in depth. i have had no problems since doing this.
Posted on Feb 01, 2009
I fixe this problem by going to the GE online store (see link below) and ordering the Rack Spacer, which has a Part #: WB4X174
They are a bit pricey for a small peace of plastic and shipping charges are ridiculus, but at least it fixed the issue!
Posted on Jul 12, 2013
I did something a little different with some items I had around the house. I cut some household insulated wire into 4 pieces of even length (about 4" each). I wrapped the wire in four places around the shelves. The thickness of wire provided the stability needed for the shelf. To make this a more presentable solution, I then wrapped the insulated wire with white electrical tape I purchased for a little more than $3 at the hardware store. The tape also holds the wire in place.
Posted on Jan 06, 2017
For $3.97 from Home depot, I purchased a package of 3/8" D-Wings nail-free cord clips (found with electrical cords, clips for holding wires--like tv, DVD,computer-- to walls, etc.) I used 2 on each side of each shelf, and now they fit perfectly! The shelves are not going anywhere, any time soon. And no, I did not use the sticky side on the side of the freezer. Didn't need to, as the fit was snug, and everything is staying in place.
Posted on Mar 03, 2015
I purchased a home last year with the same problem. After some research I found the source of the problem. The center divider between the freezer and the refrigerator warps toward the refrigerator side. I straightened my center panel by placing 2x4's on either side of the refrigerator walls and then cutting another one slightly longer than the remaining width. I then used a mallet to forced the center board down. This resulted in straightening the center partion. The shelves will stay in place for a few months. Unfortunately you have to repeat this process every few months because the center partition will continue to bend.
Posted on Jan 27, 2012
I had the same problem with the freezer sheles being too small in my GE Profile side by side. The shelves would simply collapse down with any weight on them.
After measurng the gap, I determined that the shelves were approximately 7/16" too narrow.
The fix I did was simple, effective, and very cheap.
I bought a roll of clear flexible polyethylene tubing at Lowes for about $5.The tubing is 3/8" outer diameter, 1/4" inner diameter (see picture below).
I cut pieces to fit along the side rails of the shelf, and then sliced the tube pieces down their length with a utility knife. I wrapped the pieces around the outside rails on each side of the shelf. It took a little work, but I got the tube pieces attached.
In a few spots, I did a double wrap of tubing.
The shelves fit tightly now and can hold significant weight without collapsing. Plus, they don't look too bad.
I hope GE fixes this simple problem in the future.
Posted on Feb 29, 2012
So I did drill some little holes in the side rails of the shelves and screw on some little nylon spacers; it works quite nicely, doesn't look too bad, and wasn't that much of a pain to do. I still think it's rediculous that I had to do it, and that the morons at Maytag couldn't even understand what my problem was. I don't think we deserve to be the leaders of the free world anymore.
Posted on Oct 06, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 28, 2011 | GE Refrigerators
Nov 17, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator
Sep 16, 2009 | GE Profile 23.3 Cu. Ft. Counter-Depth...
Aug 04, 2009 | Refrigerators
Jun 01, 2009 | GE Profile 26.6 cu. ft. Side-by-Side...
Apr 21, 2009 | GE Profile CustomStyle¿ 22.6 Cu. Ft....
Jul 05, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator
Jan 21, 2008 | GE Profile PSW26P Stainless Steel Side by...
11,311 people viewed this question
Usually answered in minutes!