Question about Wesco Star Wars R2d2 Projection Alarm Clock

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Received this clock as a gift. It worked fine for about one week and then it stopped making any/all sounds. The lights still work fine. Have replaced batteries. Still no sounds. Please help.

My son received this clock as a gift. It performed normally for about one week and then abruptly stopped making any sounds. The lights and clock both still work fine. I have tried changing the batteries. There is a rattling sound inside the clock as though something is loose, but it is deep inside the clock. Please help. My son is very disappointed by the poor quality of this clock. Thank you.

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