Question about Canon PIXMA MX310 All-In-One Printer

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Cannon MX310 - Fax - Waiting for report

Can you tell me how to get rid of the message "waiting for report" in the fax setting?

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  • oliver23 Jan 29, 2009

    I want to do that too and also to only selectively print fax reports (what a waste of paper if you don't need it).

  • Anonymous Feb 19, 2009

    I have the same "waiting for report" on the LCD that I can't seem to get rid of...

  • Anonymous Mar 26, 2014

    Printing of fax report

  • Anonymous Mar 26, 2014

    mx410

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I had the same problem.

My INK Level was Low and I had the setting "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink OFF", and so the report would not print due to the ink level being low.

Solution:
Configure "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink to ON", and the report will be printed immediately, and the message will disappear.

Posted on Mar 20, 2009

  • 2 more comments 
  • Lukmanul Hakim
    Lukmanul Hakim Jan 24, 2011

    It's Work!,,Thank you

  • tammy geer Aug 01, 2012

    Thanks! that worked

  • kindertee Dec 14, 2013

    Arghhhh! Sorry! I have a Pixma MX459 and couldn't find the RX Setting. Any chance someone is still listening a year later????

  • grvaughan
    grvaughan Feb 03, 2015

    Thanks, this has bugged me for years, and I would eventually fix it by adding ink, but when a fax was garbled, I needed to know right away!

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1 Answer

Canon mx310 fax transmission picks up in the middle of a call with line that has call waiting.


Very probable that the call-waiting feature is interfering with the fax communication. Best to remove the feature if the fax is on-line all the time. Good luck!

Jul 04, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.


Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

Nov 17, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

We are getting a message "waiting on report" when trying to fax


I experienced this problem when "Fax Setting -> TX Setting -> Print Report" is configured before you send out the fax.

After your Fax was sent, and the message "Waiting for report" appear forever and does not leave.

It is because your INK Level is Low and your have set "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink OFF", and so the report will not be printed out due to ink level is low.

Solution:
Configure "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink to ON", and the report will be printed out immediately, the message disappear.

May 29, 2009 | Canon PIXMA MX300 All-in-One Printer

1 Answer

How do you turn off the in use/memory light?


This of course depends on why the light is on! If you had a fax come in and it is in memory, you will need to print the fax and clear the memory before the light will go out. The LCD Display should be telling you why that light is on.

1. There is a fax or print job in memory waiting to be printed.--> See steps below
2. There is a paper jam --> Open printer - Remove all paper - Close printer - press OK button
3. You are out of ink or the cartridges are low. - Change Cartridges


Solution: Printing reports and lists MX310

Printing reports and lists
The table below shows the reports and lists that can be printed from your machine.
Report or List Description ACTIVITY REPORT Shows recent facsimile transactions performed by your machine. You can enable or disable automatic printing of this report after every 20 transactions. You can also manually set the machine to print it. CODED SPEED DIAL
LIST
Lists the destination numbers and names registered for coded dial speed dialing. USER'S DATA LIST Lists the current settings of your machine and the registered sender information. MEMORY LIST Lists the documents currently stored in the machine's memory. TX (Transmission)
REPORT
Prints after transmission of a document.
You can enable or disable this feature, or set the machine to print a report only when an error occurs.
You can also set the machine to print the first page of the document under the transmission report to remind you of the contents of the document.
RX (Reception)
REPORT
Prints after reception of a document.
You can enable or disable this feature, or set the machine to print a report only when an error occurs.

To print the Activity Report, Coded Speed Dial List, User's Data List or Memory List: 1 . Press <FAX>, then press <Menu>.
2 . Use leftright.gif to select [PRNT REPORT/LIST], then press <OK>.
3. Use leftright.gif to select the desired report, then press <OK>. The report or list is printed.

Mar 24, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Having troubles with fax not dialing out


Disable call waiting is only set to "yes" if you have call waiting, press "menu" then scroll down to "reset all setting" make sure to backup phone entries before doing this . Follow the "fax settings" below:

FAX SETTING FOR 5500 (VOICE MAIL)
- ANS. MODE TO "YES"
- ANS. MACHINE RINGS "3"
- FAX RINGS TO ANS. "4"

FAX SETTING FOR 5500 (ANSWERING MACHINE)
- ANS. MODE TO "YES"
- ANS. MACHINE RINGS "4"
- FAX RINGS TO ANS. "3"

Nov 22, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

3 Answers

Canon MX 300


I cant send Fax. I also receive a message ''waiting for report''and"memory receive mode". Please Help

Sep 17, 2008 | Canon MX300 Office All-In-One Printer

2 Answers

Problem with my fax Machine MFC 420CN


You can cancel a fax job that is stored and waiting in the memory.
1 For MFC-210C,
press Menu/Set, 2, 5.
For MFC-420CN,
press Menu/Set, 2, 6.
Any jobs that are waiting will appear on the LCD.
2 If you have more than one job waiting, press ▲ or ▼ to select the
job you want to cancel.
Press Menu/Set.
—OR—
If you only have one job waiting, go to Step 3.
3 Press 1 to cancel.
To cancel another job go to Step 2.
—OR—
Press 2 to exit without canceling.
4 Press Stop/Exit.

That should do it for clearing faxes you dont need you can also print off all the faxes in the memory and I believe that clears it.
Enjoy,
Lee

Jun 12, 2008 | Brother MFC 420CN All-In-One InkJet...

5 Answers

"waiting for report" /won't copy


I experienced this problem when "Fax Setting -> TX Setting -> Print Report" is configured before you send out the fax.
After your Fax was sent, and the message "Waiting for report" appear forever and does not leave.
It is because your INK Level is Low and your have set "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink OFF", and so the report will not be printed out due to ink level is low.

Solution:
Configure "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink to ON", and the report will be printed out immediately, the message disappear.

Apr 22, 2008 | Canon PIXMA MX310 All-In-One Printer

6 Answers

Help with setting up my cannon mx310 fax machine.


here http://www.generalmanual.com/Printers/Canon-PIXMA-MX310-Office-All-In-One-Printer.htm you can download (under "download now" near the bottom of the page) the manuals you have lost.

Hope it helped you!

Dont forget rating.

Thx.

Jan 19, 2008 | Canon PIXMA MX310 All-In-One Printer

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