Question about Motorola Mobility HS850 Consumer Headset

6 Answers

Motorola HS850 Bluetooth

My Motorola HS850 Bluetooth headset microphone does not work. I can hear people when they talk to me but they cannot hear me. Is there a way to enable the microphone?

Posted by on

  • Anonymous Mar 26, 2014

    Headset worked perfectly,but then stopped. Now I can hear clearly, but cannot be heard. Mute is off

×

Ad

6 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Whats most likely wrong with your HS850 is the connect button on the front of the headset (the larger oval chrome one with an inlay of a traditional phone handset on it)is stuck down. To repair this you will hold the hand set and pull up on lanyard attach point firmly. (This facia is held on by double sided tape). After pulling the facia you need to purchase or borrow a T-6 Torx bit to remove the screw that holds the headset together. Once you get to the circuit board you will see what the button and spring assembly are (all is is a round piece of foil and the "spring" is a piece of tape using tension to pull the foil up!) Reset the piece of tape so it does not rest on the board and reassemble that headset. Enjoy your HS-850

Posted on Jul 02, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

I had the same problem with my HS850, as did my nephew. In both cases the problem was a broken wire to the microphone element. To see if this is your problem, seperate the two halves of the boom. The boom snaps together, so seperating the halves only requires a sharp object to pry along the joint. Once it is open, remove the inside half (the part that goes against your cheek). Two small wires run from the microphone element to the body of the headset. If the boom is pointed toward you, the wire most likely to break is the one on the right (the bottom wire, if you were wearing the headset). It will probably be broken at the hinge point, where the inside half of the boom acts like scissors and snips the wire. If you are good at soldering, you may be able to repair or replace that wire. Having it repaired will probably cost more than the price of a replacement headset, so it won't hurt to try a repair.
If you have a Motorola HS850 that works, it might be a good idea to open the boom and put a small spot of silicone adhesive on the wires to keep them out of the hinge. That should prevent what appears to be a common problem with this headset.

Posted on Nov 08, 2007

  • jose543 Nov 15, 2010

    Yes, but how I can open the bluetooth I try but I cant is dificult

×

Ad

View operation guide

Posted on Jul 08, 2007

Try pairing it again

Posted on Jun 30, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Ok i can here people but they cant here me i mean u no the pic that u talk threw well i took it off but i seen that a black wire waz off so i guess thats the wire that u talk threw but does some one no how to fix it

Posted on Nov 18, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

How do change battery for hS850

Posted on May 14, 2008

3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 3 Answers

SOURCE: Motorola HS850 Bluetooth headset

no u need to take it to phone manufactuer

Posted on Oct 08, 2007

  • 1003 Answers

SOURCE: Can't Talk

mic connection has a short go to www.n1 wireless.com for new headset cheap

Posted on Jan 15, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Need instructions for connecting ear piece to iphone 4


Hi,to complete the look of a tech-savvy, iPhone-using individual, you must have a Bluetooth headset to accompany it. You can pair any Bluetooth headset with an iPhone. The Motorola HS850 is no exception to this. Both Motorola and Apple's Bluetooth set-up process is fast, so you'll be talking with people through your new Bluetooth on your iPhone in a matter of minutes.

Instructions

Charge the Motorola HS850 headset fully before attempting to pair. Usually, it takes two to three hours to charge the headset.

Press and hold the "Call" button (has a phone icon on it) on the headset for six to 10 seconds. The outside LED light will turn on indicating that the phone is in pairing mode.

Choose "Settings" on the iPhone homescreen.

Select "General," then "Bluetooth."

Select to turn Bluetooth on.

Wait for the phone to search for in-range devices.

Select theMotorola HS850 from the list of devices.

Enter the headset passkey to complete the pairing. By default this is "0000."

Have a nice day..

Feb 23, 2011 | Motorola Mobility HS850 Consumer Headset

2 Answers

Microphone isn't working on my hs850


You can mute outgoing voice during a call by tapping on both volume buttons and tap them again to un-mute.possible you are experiencing this . i did

Dec 06, 2008 | Motorola Mobility HS850 Consumer Headset

1 Answer

Bluetooth head set


1.Press and hold the Multifunction button in the middle of a boom headset while the headset is closed. The light will glow blue.2.Open the boom microphone and the blue light should remain on. If not, repeat step 1.
3.On the cell phone, press Menu > Settings > Connection > Bluetooth > Handsfree > New Device
4.Select HS850 once a connection is detected.
5.The passkey "0000" is now entered to confirm the connection has been made.
6.The cell phone screen will now read "Bluetooth Connection".

Tips:
1.Provided you set the Bluetooth power to "On" after the initial connection has been made, the phone will automatically re-connect to the headset.
2.To set the Bluetooth power on - Press Menu, Select Settings, then Connections, then Bluetooth link, scroll to Setup and select that. Scroll to Power and chose Change. Scroll to On and press Select. The screen should now read "Changed: Power On".
3.Test Your Connection: Close the headset and watch for cell phone to say "Disconnected". Re-open the headset and the phone should be connected automatically and will now display "Bluetooth Connected".

please give good rating if the solution works.
Thanks for using FixYa.

Sep 22, 2008 | Motorola Mobility Universal Wireless...

2 Answers

Can't hear headset


Here is a list of compatible bluetooth headsets taken from the Blackberry web site.
  • Flamingo™ Bluetooth Headset *
  • Jabra® BT250v
  • Jabra JX10
  • Jabra BT125
  • Logitech® Mobile Pro™ Headset
  • Motorola® Bluetooth Headset H500 **
  • Motorola Bluetooth Headset HS820
  • Motorola Bluetooth Headset HS850
  • nXZEN™ 5000
  • Plantronics M3000 Bluetooth Headset
  • Plantronics Discovery™ 640 Bluetooth Headset
  • Plantronics Explorer™ 320 Bluetooth Headset
  • Plantronics Voyager™ 510 Bluetooth Headset
  • scala-500™ ***
  • Sony® Ericsson® Akono™ Bluetooth Headset HBH-602

  • It may be a compatibility issue with the H700. You may want to make sure the volume is turned up fully on the headset as well.
    Good Luck

    Jun 28, 2008 | Motorola Mobility H700 Wireless Headset

    1 Answer

    Bluetooth


    1.Press and hold the Multifunction button in the middle of a boom headset while the headset is closed. The light will glow blue.2.Open the boom microphone and the blue light should remain on. If not, repeat step 1.3.On the cell phone, press Menu > Settings > Connection > Bluetooth > Handsfree > New Device
    4.Select HS850 once a connection is detected.
    5.The passkey "0000" is now entered to confirm the connection has been made.
    6.The cell phone screen will now read "Bluetooth Connection".

    Tips:
    1.Provided you set the Bluetooth power to "On" after the initial connection has been made, the phone will automatically re-connect to the headset.
    2.To set the Bluetooth power on - Press Menu, Select Settings, then Connections, then Bluetooth link, scroll to Setup and select that. Scroll to Power and chose Change. Scroll to On and press Select. The screen should now read "Changed: Power On".
    3.Test Your Connection: Close the headset and watch for cell phone to say "Disconnected". Re-open the headset and the phone should be connected automatically and will now display "Bluetooth Connected".

    please give good rating if the solution works.
    Thanks for using FixYa.

    Feb 26, 2008 | Motorola Mobility Universal Wireless...

    1 Answer

    Problems with my motorola hs850


    Set your volume to mid range. If it continues you'll need to return it or exchange it. The voice pickup sencer in the bluetooth is defective. Or the phone needs an upgrade.

    Jan 27, 2008 | Motorola Mobility Bluetooth Hands Free...

    3 Answers

    Can't get the HS850 to pair with my blackberry


    Device is not bad blackberry has a compatibilty issue with this headset try plantronics brand go to www.n1wireless.com

    Jan 08, 2008 | Motorola Mobility HS850 Consumer Headset

    1 Answer

    Motorola HS850 Bluetooth headset


    no u need to take it to phone manufactuer

    Jun 28, 2007 | Motorola Mobility HS850 Consumer Headset

    1 Answer

    Can't Talk


    mic connection has a short go to www.n1 wireless.com for new headset cheap

    Dec 31, 2006 | Motorola Mobility HS850 Consumer Headset

    Not finding what you are looking for?
    Motorola Mobility HS850 Consumer Headset Logo

    1,856 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Motorola Mobility Radio Communications Experts

    Lawrence Oravetz

    Level 3 Expert

    10314 Answers

    Brad Brown

    Level 3 Expert

    17431 Answers

    Dennis

    Level 3 Expert

    332 Answers

    Are you a Motorola Mobility Radio Communication Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...