Question about Broksonic CTVG-5463GVC 19" TV
Contact Broksonic directly at:
HATZLACHH SUPPLY INC.
935 Broadway New York, NY 10010-6061
TEL: (212) 254-9012 * (800) 333-9099
They are sending me a new remote free of charge and you can order an owner's manual.
Posted on Feb 01, 2008
I have a broksonic and the remote is broken. I have it on Aux and need it on Video. I contacted the company and there is no way to do this without the remote. I had to buy a new remote from them. The cost was almost $25.00. They are sending it to me and I will have TV again. I did tell them that this is a problem that needs addressed to the company and they were not very receptive to that suggestion. The number to call is 1-800-333-9099. Make sure you have your model number. This is what they wrote in an e-mail when I request assistance: "Unfortunately, our models are not compatible with any other manufactures." I took this as to not try any other type remote.
Posted on Mar 24, 2008
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