The vacuum works fine but I put it in the upright position there is not suction in the hose. There is a clear round part that opens and closes off the hose from the main vacuum and it looks like something was attached to it and has broken off.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.
For the full blockage procedure please visit the support section on our website at www.dyson.com.
When you use the upright Dyson, the handle has to be in the upright position for the hose to work. In this position, there should be a clear way through for the suction to the hose, and the suction for the normal sweeper should be off. This is all very mechanical, not electronic, and if it does not work there is either a blockage in a bit you haven't found, or a broken plasic component which should be obvious if you take out all the bits in the pipe run that can be removed - there are quite a few of them! Hope this helps Richard
the intake hos at the bottom might be clogged.first take all the filters out and disconnect the hos completely from the vacuum,then check and see if you have suction.the intake hose is the clear looking one at the bottom that wrapps itself up from the base to the backside of the upright.you can use a coat hanger to push out the clog if there is one just bend the tip till its rounded.work it down into the intake hose from the back.after removing the hose and the filters you should have suction.just make sure all the filters get cleaned .you can blow out the hose with a garden hose
If there is vacuum at the point you described, then you need to look down inside where that round port connects to the floor head, all the way out to the beater bar. You may have to take the plate off the bottom to look all the way through to where the round vacuum port connects.
Let me know what you find. But the key to fixing this is to think about the direction of air flow as it travels to the vacuum motor. You've correctly identified one important operational fact (vacuum at the round port). Now we have to find the problem, and you are the eyes and ears of that investigation.
There are very few things left to check. First verify that the filter is installed properly, in the dirt cup. second check to make sure the dirt cup lid is on and secure. Did you use water on the round dirt cup filter? if you have you will need to replace it. To verify this remove the round filter and re-install the dirt cup on the vac. do not vacuum the carpet, just turn it on to check for proper suction. and then turn it off.
Your problem has nothing to do with it in the upright position. once turned on you will always have suction, either to the floor or when hose is removed from foot for accessories.
You will have A blockage in either the wand or hose, completely remove them from machine the hose unclips at the bottom back of machine,
Now switch machine on with this removed if machine sounds ok then remove the blockage from hose or wand.
If machine still poor suction & noisey with hose & wand removed check the (U) shaped inspection port for blockages.