Question about Canon SmartBase MP360 All-In-One InkJet Printer

1 Answer

Driver not working

Hi, I recently installed the MP360 English driver for my Windows XP Professional SP2 found at for my printer. I run the setup, it extracts and then starts automatically. Everything seems to run fine, it finishes installing and then it exits. But then, there is no sign of anything being installed. The printer doesn't show up under "Printers and Faxes" in Control Panel and the Scanner doesn't show up in "Scanners and Cameras" either. If I install the MP Toolbox from the Canon website, I get the message "A supported scanner not installed". I also tried to extract the CAB files that come in the driver package and manually install the driver with Windows's Add Printer Wizard, but it still does not work. Any ideas what could be wrong?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 2,985 Answers
Re: Driver not working

Just as a try- set up a new printer like this Start/printers and faxes/install new printer When you get insert CD or select from list Take Select from list. select then Canon in the makes list and then the model from the model list. Click install See what you get. It is possible you will get the printer only and no scanner - I do'nt know, But try it.

Posted on Jun 28, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

Where can i get drivers for i-home webcam IH-W305DB, lost install cd

Having researched the device, it was manufactured in 2008. The company referred all tech support to "". This site is no longer active. The company is SDI technologies, which DOES still have a website, but their product list is only for more recent devices. It appears that, even though this device has a "lifetime warranty", that the company has decided that the lifetime is over. I found an online PDF file for the installation instructions; unfortunately they list the device as compatible with Windows XP SP2. They make no mention of MACs or MAC installation, so I am assuming there is no MAC support for the device.

Dec 20, 2015 | Printers & Copiers

1 Answer

It says i dont have the good version of my system to install Canon mx320...??


The printer Canon MX320 is compatible with the following Operating Systems:

Windows Vista, Vista SP1 Windows XP SP2, SP3
Windows 2000 Professional SP4
Mac OS X v.10.3.9, v.10.4, v10.5

If you are unable to install the printer driver, please download the drivers again from the below link and then try the installation again.


Mar 15, 2011 | Printers & Copiers

1 Answer

I am trying to scan multiple documents and have them go into 1 file using Windows fax and scan with my HP3020 all in one printer scanner, this used to happen automatically when I was on XP but recently...

This is the latest version of HP's Universal Print Driver (UPD). The UPD, available in 32 and 64 bit packages, is a single driver that supports PCL5, PCL6, and HP PostScript; level 2 and 3 emulation.
Please review the Release Notes for information on issues resolved, performance improvements, and new behavior changes to the UPD.
Details and specifications File name: s.gif upd-5_1_1_8232-pcl5_win-xp-vista.exe [1/1, 14.6M] System requirements: s.gif Client and server operated systems supported for the most current release of the UPD:
Client operating systems supported:
  • Microsoft Windows 7 Starter, Home Premium, Professional, Enterprise, and Ultimate; x86 and x64
  • Microsoft Windows Vista Business, Enterprise, Home Basic, Home Premium, and Ultimate; x86 and x64
  • Microsoft Windows XP (SP2 and later) Home Edition, and Professional; x86 and x64
    *Note: Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best effort support for the current UPD and tools for the discontinued Windows XP operating system until 2011
thumbs back!

Oct 28, 2010 | HP LaserJet 3020 All-In-One Printer

1 Answer

My computer has Windows xp Home Edition Version 2002 Service Pack 3. Initially I was able to do first stage of installation install ovt Scanner but next stage of Arcsoft photoimpression started and then...

For a scanner driver it should not matter whether you have XP Home or XP Pro. Most probably there's a simple problem with the disc.
You can ask the vendor for a replacement disc, or go to manufacturer's website and find downloadable drivers & software there. However, on the website there may not be the full software set available, as usually scanners come with some bundled extra 3rd party software that cannot be made available online by the manufacturer for everyone to download.
The essential thing is to install the drivers properly, the other bells & whistles are not needed, you can use applications either built into the system, or available free online for image scanning and manipulation.

Jun 15, 2010 | Printers & Copiers

2 Answers

Is it viata ready or what os do i need for epson tm-u220pb printer

The requirements for epson tm u series printers are.....

Windows XP, Windows 32bit: Microsoft Windows XP Professional 32bit SP3 English, Microsoft Windows XP Embedded 32bit SP2 and Microsoft Windows Vista Ultimate 32bit SP1 English

Windows 64bit: Microsoft Windows Vista Ultimate (x64) SP1, Windows Server 2008 Standard (x64)

Aug 10, 2009 | Epson TM-U220PB Matrix Printer

1 Answer

I have the disk it installs everything but it wont work it needs a driver please download the needed driver i'm using vista thank you Kim

You have to install the software drivers in compatible mode of Windows XP SP2.

Right Click on the setup file----->Select Properties------>Select Compatibility----->Select the "Run in the Compatiblility Mode of Windows XP SP2"------>Also select "Run As Administrator"---->Apply----> OK.

Now reinstall the Printer Software. It will work for sure.

Jun 07, 2009 | Lexmark Z600 InkJet Printer

7 Answers

Printer driver lost and need to install

Give us a clue! What OS are you using and what language do you need. If you want an XP driver in Dutch, English, french, German, Italian, Portugese or Spanish or Mac OSX Driver in English I can help.

Apr 02, 2008 | Epson Stylus 680 InkJet Color Printer

1 Answer

Looking for driver that works with windows xp professional sp2

All Windows 2000 drivers work fine on WinXP, so download the NT/2000 driver from here
and try it out, it shoul work fine!

Read also the "A Guide to Installing Driver Updates for Windows on the bottom of the page, if you are not used to install printer drivers.

Hope it helps you, rate the solution after trying it out.


Jan 17, 2008 | Fargo 4250 Thermal Printer

Not finding what you are looking for?
Canon SmartBase MP360 All-In-One InkJet Printer Logo

101 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts


Level 3 Expert

94113 Answers

old marine
old marine

Level 3 Expert

1313 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides