Question about Motorola Mobility Moto Q

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Backlight wont turn off

I just bought a Moto Q on Craig's List and of course there is something wrong with it. The backlight stays on ALL THE TIME. Help!!

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Mine had the same problem when i left my sd card adapter in my phone without my card in it. put my card back in it or took the adapter out while the card was out and it works perfect.

Posted on Oct 03, 2009

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Start -> Settings -> G (More) -> C (Power Management). Arrow to "Backlight timeout on battery", left/right arrow to 5 or 10 seconds. May I also recommend finding and installing Candlelight. It's a nice little application to run your light at a dimmer level to save the battery.

Posted on Jan 29, 2009

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1 Answer

Backlight stays on constantly, running down battery


Try going under menu setting tools display settings and see if the backlight setting is on always on. If it is click a different time length you would like. Let me know if that helps!! Have a good day:)

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Motorola Razr V3a Backlight Stays On


From the manual, p. 31:
"BACKLIGHT
Set the amount of time that the display and
keypad backlights stay on, or turn off backlights
to extend battery life.

Find it: (on menu) > Settings > Initial Setup > Backlight"

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Phone display is very dim-can barely read


Well, first you will have to check your options, if you can read it enough to get in there.  You may have the backlight turned off.  If the backlight is not turned off, then you probably have a bad backlight and will have to take it to your provider to get it fixed.  Replacing a screen/backlight is not something I would attempt to do unless you are certain you know exactly what you are doing as you can render the phone completely useless.  

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1 Answer

Backlight wont stay on


The inverter board which provides the backlight power isn't working properly. This is a pretty common problem with LCD screens. The inverter is in the display, mounted under the display panel. It's a fairly simple job to replace the inverter. You have to remove the screws holding the front of the display to the back and separate the pieces. The inverter is held in place by a couple of screws and has a couple of cables connecting it to the main board and display panel. Unplug those, remove the inverter, mount the replacement and plug the cables back in. Then reassemble the display. A search on Google for "acer 5315 inverter" turned up several sources for the replacement part. Here is one. I don't know anything about this seller; I just picked it as an example.

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1 Answer

T20 batteries wont stay charged


It might be that you are using older batteries. However, you should try dimming your backlight to the lowest possible setting and performing any other power-saving actions such as limiting the processor's power (if available on your laptop.) Hope this helps.

May 09, 2009 | IBM ThinkPad T20 2647 Notebook

1 Answer

Dell monitor 15 inch the green light stays on but no picture


It's the backlight supply tripping out from backlight failure, but the thing still stays on. I got it to act right by switching to factory presets with some fast menu action once, but the general solution is going to involve tricking the backlight into staying on; you can look at the thing in bright ambient light to see that the display is still working, but of course without a backlight it's pretty much useless.

Since $100 buys a better and more efficient monitor, just replace it; otherwise of course you can either replace the backlight (or go for one of the projector mods) or convince its drive circuit to put up with it a bit longer. I spotted a bad capacitor but swapping that out hasn't gone well yet....

Mar 14, 2009 | Dell E153FP 15" LCD Monitor

1 Answer

No backlight


A couple things to try:

1st check the backlight settings

Turn on Backlighting and Control Brightness To use your device in dark environments, enable the automatic backlighting feature:
  1. From the Jump screen, press MENU t02003-15.gif then select Settings > Battery & Display.

  2. In the second group box, select the Turn on backlight when using device check box.

  3. Highlight, then select the Brightness slider to open it for editing. Roll the TRACKBALL right to increase brightness; roll the TRACKBALL left to decrease brightness. After you've made the adjustment, press the TRACKBALL to exit edit mode. t02007-55.jpg

  4. Select the length of time you want backlighting to stay on from the Turn off after pop-up menu.

  5. To use the device's light meter while the backlight is on, select the Use ambient light sensor check box.

  6. Press JUMP t02003-14.gif to return to the Jump screen and save your setting.
Now, when you press any button or key, or flip open the screen, backlighting will turn on for the set amount of time. Note that as long as you press a key or button before the set time elapses, the backlight will stay on.
Tips:
  • Even if you have not selected automatic backlighting, you can turn on backlighting at any time by pressing MENU t02003-15.gif + JUMP t02003-14.gif . The backlight will remain on for the time specified in the Backlight Turn off after pop-up menu.

  • When in key guard mode, you can turn on the backlight by pressing the RIGHT SHOULDER t02003-66.gif button.
If it still does not work, then you can try resetting the flex cable to the lcd.

Reseat the SidekickFlex cable

If that doesn't fix it then a new lcd assy will take care of the issue. they run about 45 dollars on ebay.

Sidekick LCD screens

Apr 26, 2008 | T-Mobile Sidekick® 3 Cellular Phone

2 Answers

Backlight only comes on when the power button is pushed


It doesn't sound like you're doing anything wrong. It sounds like that is the way the unit was designed. It's a power save feature.

Can you see the time on the screen if the room light is on? If not, the backlight won't do you any good anyway.

Unless there is some sort of menu that allows you to change it, you're probbaly stuck with the way it is. It's all in the software thats programmed into the microprocessor and that's almost impossible to modify.

The only thing I could think of is to find the backlight voltage line and power it directly off of the power supply (using isolation diodes), keeping it on all the time. This however requires you to take the unit apart and dive into the electronics - something you may not wish to do.

- Jim

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2 Answers

Power goes out


easy fix my friend its temporary firmware problem . ok now to fix it plug the sansa in your pc ,just doing so can fix the problem if not ,unplug it from the pc the unit should have stayed on (the blue LED's of the wheel r on but no screen backlight) push the ON button on the side and hold it push for a good 20 secon then releass it that will make the unit do a soft reset and then turn it back on again it may chow the low bat simbol just plug it back in your pc the screen will show the turning arrow the backlight of the screen will work, let it recharge and there you go fix.

Dec 29, 2007 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Backlight problems


Well if you hold the power button too long the PDA will just turn off the backlight. If you just hit the power once and not hold it then it should shut off (of course it really never "shuts off" completly because if it did then you would loose all your data).

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

Oct 09, 2012 | Motorola Mobility Moto Q

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