I have a hp c4280 all-in-one printer and just recently got the scanner to
work. But when i scan it and the picture pops up in the window,
its completely black! i checked to see if the scanner light was working
and it was. i don't know what to do.
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You can use Paint or a similar program to scan in a picture/document with your scanner.
Once in Paint you can select from Open the option of From Scanner.
You can change the size to fit the page in Paint and then save it to a file which can be opened and sent to a printer.
It's very basic, of course and it doesn't give you the options to set the scanner options usually found in the HP Toolbox.
Find the file you scanned and click on it.Windows picture and fax viewer will open it,bottom right corner is a picture with a paintbrush across it.Open it,and it will open in Paint.If you don't have paint,use http://www.gimp.org/
a Free photo editor.Right click your scanned image and in the pop up is "edit with Gimp"? I use this all the time to pick a "Window" out of a photo and enlarge or shrink it.Works for me!
Had exact same problem. Went to HP site and they said to check "add or remove programs" functions (in control panel) and if there are multiple copies of HP software to download their fix. I checked, had multiple copies, downloaded patch and all worked well again.