Question about Apple UMAX Astra 3400 Flatbed Scanner

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Scans the picture wrong

I have a hp c4280 all-in-one printer and just recently got the scanner to work. But when i scan it and the picture pops up in the window, its completely black! i checked to see if the scanner light was working and it was. i don't know what to do.

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Try setting the scanner software to its best quality settings

Posted on Jan 20, 2009

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http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=1849438&taskId=135&prodTypeId=15179&pro

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