Question about Dell Dimension 8400 PC Desktop

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Cannot print I have a Dell Dimension 8400 with 1 gb memory & running XP. I installed a HP Officejet J6450 and was not able to print emails, web pages or MS 2003 Office Professional documents such as Excel, etc. After jumping thru the hoops with HP trying a number of their suggestions I gave up & bought a Epson Workforce 500. I am having the same issues - no comm with the printer or only partial prints. Now I am thinking that perhaps the new all-in-one printers are no longer compatible with my Dell PC or vice-versa. Any ideas?? Thanks - Rex

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  • crtrent5 Jan 24, 2009

    Let me add that I have returned the HP printers (I had tried 2 different models) and have since purchased an Epson WorkForce 500. I am getting the same results. I have upgraded the Bios and installed a new USB 2.0 PCI card. I have also tried 3 different USB cables. So far, no joy. According to the specs for my PC I am also running a 350 Watt power supply. The OS is XP Pro with SP2. Being a mainframe software engineer this is a bit humbling.

  • Mike Gleim
    Mike Gleim May 11, 2010

    Did you try checking the installed printer ports that I mentioned earlier? I'm a systems administrator and was surprised to learn once upon a time that that LPT1 port wasn't showig?

  • Mike Gleim
    Mike Gleim May 11, 2010

    Right-click your My computer icon and choose properties, click the Hardware tab and then Device Manager, expand "Ports (Com & LPT)". What is listed underneath? We're looking for something like ECP Printer Port (LPT1). Seeing the (LPT1) is critical here. Let me know what you see.

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Hi what my have happened is go to
START > PRINTERS > and make sure that your printer is the default printer and not onenote

Posted on Jan 23, 2009

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