The black allignment bars are displayed in a box approx 2" x 1/4" and colour is only yellow in the colour bar segments, athough they are dislayed full width.I have Re- installed the drivers. The scanner previous to installing the drivers would not scan. Printing was O.K. now nothing works as it constantly asks to align cartridges.
SOURCE: HP 6988 - has worked
By "cartridge page" do you mean that you have tried cartridge calibration and then printed the page? Also if you can just upload an image of the print so that I can tell you what has possibly caused the problem.
Did you try to align the unit manually or with the computer?
Alignment page does not print
1 Make sure you remove the sticker and transparent tape from both print
cartridges.
2 Make sure the color print cartridge is secure in the left carrier and the black
print cartridge is secure in the right carrier.
3 Make sure you loaded the paper correctly and did not force the paper into
the printer.
Aligning your print cartridges without a computer
Make sure you follow the steps on the Setup sheet to complete hardware
installation. Continue with the following steps to optimize print quality.
1 Make sure you have loaded paper into the paper support, and then press
and hold Scan for three seconds. For help, see "Using the control panel"
on page 4.
An alignment page prints.
2 Place the printed alignment page onto the scanner glass.
3 Press Scan. For help, see "Using the control panel" on page 4.
Once scanning is complete, your print cartridges are aligned for optimal
print quality.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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