Question about SanDisk Sansa m240 MP3 Player

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MP3 music format

I have a Sandisk m240 and have MP3 format music as well as other formats. When I try to view my music data base the PC only shows the MP3 format songs but not the others. How can I view all of the stored music? Or how can I erase the entire player in order to reload with MP3 format only?

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Re: MP3 music format

U gotta put ure Mp3 player in MSC mode. Thats the usb mode that lets u do anything like if it was a noirmal hard drive. To do so 1.Go in ure mp3 menu the settings tab 3.go to Usb tab 4.and select the MSC tab plug your mp3 player, and you should see your mp3 with a letter under Mycomputer

Posted on Jun 29, 2007

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I have a MAC and it will recognise the sandisk m240 mp3 player. When you look under the finder tab it is there. But when I try to download songs from i tunes it won't work. Any ideas?


Tranferring songs from iTunes to the m240 needs to be done in mp3 format. iTunes music in aac format should be converted to mp3.

Putting files in the mp3 format:
1. Using iTunes 7:
2. using iTunes 8:

On next site follow the steps how to download mp3 files in iTunes proceeding from step 1:

Manual for m200 series players:

Need more help ? Just post a comment.

Jan 03, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

Not enough space for music db please free 8mb

try using this program link
if work please rate my solution like very helpfull and vote me thanks

Sep 11, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Using sansa m240 mp3 player

Try another service pack on your windows XP or use Winamp ( Newest version ) To transfer music to your mp3 player.. hope it helps :)

Jun 22, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer


Try another service pack on your windows XP or use Winamp ( Newest version ) to delete songs on your sansa . hope it helps :)

Jun 21, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

M240 freezes all d time

I would format the device to remove all of the data and start over.

You can FORMAT the device thru My Computer>Device Name (m240)>Right Click and select FORMAT.

Best of Luck.

Nov 11, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers

Wheres the music?

Put the player in MSC mode
Plug in
go to My Comp
go to tools
go to folder options
choose view tab, then choose SHOW HIDDEN FILES and hit apply
once you choose OK you should see the folder Music,
open and delete at will like you would any file: highlight, rightclick, delete.
You can also format in MSC mode by rightclicking on player in My Comp and choosing Format

Oct 14, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

Not enough memory space for music db

Your M240 may have encountered a corruption in its Music Database, and may be corrected by formatting and updating the firmware. Try this: Manually switch the player to MSC mode and format through "Disk Management". Here are the steps: Step 1: Locate the "Hold" switch on the side of the M240 and enable it (you should see an "orange-colored" surface when it's enabled) Step 2: Plug the M240 to your computer (recommended Operating System is Windows XP and above) and check Windows Explorer if the player is detected as a "Removable Drive" Step 3: Open "Disk Management" by right-clicking on the "My Computer" icon, then selecting "Manage" Step 4: Your "Disk Management" window should be divided into 2 panes. On the left pane, click on "Disk Management" Step 5: On the upper right pane of "Disk Management", you should find the drive letter corresponding to your Sansa M240. The lower section also contains the drive # pertaining to your M240. Right-click on either drive letters pertaining to the M240 and select "Format". Follow the on-screen prompts. Make sure that the "Quick Format" checkbox remains un-checked. Step 6: In general, Disk Management is more the effective tool for formatting your M240 and assuming the format processing completed without any errors, proceed to updating the firmware of your player. Step 7: Use this link to download the Sansa Firmware updater: Save this file to your Desktop and run it while your M240 is still plugged in to your PC. Follow the on-screen prompts. Step 8: "Safely remove" your M240 from your PC and -- with a fresh battery -- power on your player. It should boot up normally. I hope this works. The M240 is a great player

Apr 24, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

Sandisk sansa problem

This error message may largely be due to the corrupted Music Database file that the Sansa M240 creates to maintain an information pool on the music files downloaded to it. Normally, if you are unable to completely format the player in Windows Explorer, there are still 2 other (and actually, more recommended) options that you have: (1) Switching the M240 to MSC mode and formatting in "Disk Management". You can get to this window by right-clicking the "My Computer" icon and selecting "Manage". Make sure that you use the FAT file system to optimize the 1GB memory (2) Switching the M240 to MTP mode and formatting the player in Windows Media Player 10 or version 11. The mode of the M240 can be changed by accessing the menu and going to "Settings", then choosing "USB" In general, formatting the player in "Disk Management" is more effective than formatting it in Windows Explorer. Also, it would be a good idea to upgrade the player's firmware to the latest version via the SanDisk website: I hope this helps. The M240 is a great player.

Apr 20, 2007 | SanDisk Sansa m240 MP3 Player

4 Answers


Thank you for contacting SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product through your recent inquiry into our product line. We do apologize for any kind inconvenience this issue is causing you. For verification, does your computer have Windows XP as its operating system? This issue may be due to some sort of corruption on the Sansa m240 itself. We should try formatting the Sansa m240 as a possible solution. Caution: Formatting will erase all information on the Sansa mp3 player. Please be sure to have a back up of all the information before proceeding. If your Sansa m240 is currently frozen, please remove the battery (to unfreeze it), then put it back in, and connect it to your Windows XP computer. Since you cannot access your Sansa m240 to convert to MSC mode, please have the ?HOLD? button ?ON? so that you can have your Sansa m240 in MSC mode before plugging to your computer. To format the Sansa m240 on your PC, let us connect the Sansa m240 to your computer on an USB port preferably located near the power hub or to an external self powered USB hub, go to ?My Computer?, single right click on the ?Removable Disk? associated with your Sansa m240, and select ?Format?. Let us please make sure that, under FILE SYSTEM, we change FAT to FAT32, and then single left click ?Start?. This will erase all data off the Sansa m240 and correct errors on it, which should make the Sansa m240 usable again. We also recommend formatting the Sansa m240 another way. Please be advised again that formatting will erase all data. Please right click on my computer and select ?Manage?. When ?Computer Management? comes up, please click on ?Disk Management? on the left hand side. After clicking on ?Disk Management? you should now have a list of drives in the right side panel. On the right, look for the Sansa m240, it may show up as Disk 1, 2, 3? Removable Disk. Right click on the larger "Volume" rectangular icon to the right of the Removable disk and select ?Format? choosing FAT32. If you do not have the format option, please select "New Partition" and just keep clicking next through the Wizard that appears. After formatting the Sansa m240, please do try your Sansa m240. If applicable, please go the link below to download the firmware update for your Sansa m240. The link is: or If formatting and firmware update in your computer is not possible, please do try the process again on another Windows XP computer. NOTE: Please be aware that formatting is a normal and necessary method of drive maintenance and repair, and simply NOT formatting periodically can cause a drive to slip into failure due to the backup, and clutter of residual data.

Dec 27, 2006 | SanDisk Sansa m240 MP3 Player

9 Answers

Error message: Not enough space for music DB. Please free 4MB.

Hi I have just bought a Sandisk Sansa M250, we loaded som music on it and it lasted 2 hours, then it the message came "Not enough space for music DB please free 8 MB". I couldnt even go in to the menu. I contakted and 24 hours after they came up with an answer. If it's currently frozen, hold down the power button for 20 seconds in order to soft reset it. Let's try to format the player (THIS WILL ERASE ALL FILES FROM THE PLAYER). Plug it into your computer, then open My Computer, right-click the drive associated with the player, and choose Format. It may give you a choice of file system, if so, choose FAT (it may only let you choose FAT32, which is fine). Now click on Start and it should format the player. If not already done, please also update the firmware from this link: The 20 seconds on the power button didnt work, but the formation did. Hope this helps. //Cadmann Please bear with my english

Aug 20, 2006 | SanDisk Sansa m240 MP3 Player

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