Question about Sonic Impact Technologies i-P23 Portable Speakers for Apple iPod - Black

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Sonic impact i-P23 quit working with AC adapter & with batteries

Where do I send this in for repair?

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  • kellirivers Feb 09, 2009

    I called Sonic Impact at their 800-533-5177 customer service number and they asked me to send my ipod speakers in black zipper case to their San Diego site for repair. That was months ago. I've never heard back and that 800 number is now disconnected. I have no idea where my speakers are and if I'll ever get them back. I only had the speakers about 5 months and they stopped working altogether. i've emailed them and waiting to hear back. I called another number I saw on Google 619-232-2555, but it says it is Omni and you can only leave a voicemail. If anyone has suggestions let me know.
    thanks,
    Kelli

  • Anonymous Mar 09, 2009

    Well, I have the same i-p23. I received it as a gift in August. It stopped working within a couple of months. I called them at that same number - maybe they are Omni now - I dont' know and I returned it and they send me another one. Now, a couple of weeks ago it stop working again. Now, I can't get in touch with them either. I left a message at that Omni number and am waiting to see whether I hear from them.

  • Anonymous Apr 09, 2009

    Same deal here, please post if you make any headway.

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Same problem. Speakers blew out and you can't get a hold of ANYONE at the company. You might want to try contacting the co-founder and principal Richard Bracke at BigRich@si-technologies.com (not sure if it's his correct email but I'm going to try it) or writing a letter to him at: Address: 255 State St., San Diego, CA 92101-1315

Posted on Oct 25, 2009

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I found a website that had the phone # of their head of Technical Support (http://www.waves.com/objects/pdf/press/press_sonic_impact01.pdf ) It appears his name is “Big” Rich Bracke and his # is (760)944-0274.

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