Greetings! When I turn on my camera, the lens gets in position to focus then zooms in and out, once or twice, then on the LCD screen it says to turn off, then turn on. I've taken the batteries out for awhile then put them back in there and still same problem. Please Help!
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Features: Red-eye Correction
Camera Type: Compact
Resolution: 3.1 Megapixel
LCD Screen Size: 1.5 in.
Optical Zoom: Without Optical Zoom
Digital Zoom: 4x
Interchangeable Lens: Not Interchangeable Lenses
Optical Zoom: Without Optical Zoom
Focus Type: Autofocus
Macro Focus Range: 7.87 - 11.81 in. (w)
Focal Length: 6.1 - 18.3 mm
Image Sensor Type: CMOS
Camera Resolution: 3.1 Megapixel
Image Resolutions: 2560 x 1920 · 2048 x 1536 · 1600 x 1200
Video Resolutions: 640 x 480 (VGA)
Video Speed: 15 fps
Video Format: AVI
Aperture Range: f2.8/f4.8 (w/t)
White Balance: Auto · Daylight / Sunny (Preset) · Cloudy (Preset) · Fluorescent (Preset) · Tungsten (Preset)
Memory Type: Built-in · SD Card
Built-in Memory Size: 16 MB
Compression Type: JPEG
Flash Type: Built-In
Flash Functions: Flash Off · Auto Flash · Forced On
Viewfinder / Display
LCD Protected Position: Without LCD Protected Position
Interface Type: USB 1.1
Video Interface: Video Out
Battery Type: 2 x AAA Batteries
Built-in Microphone: With Built-in Microphone
Operating System: Microsoft Windows 2000 · Microsoft Windows 98SE · Microsoft Windows ME · Microsoft Windows XP
Width: 3.5 in.
Depth: 0.8 in.
Height: 2.44 in.
Family Line: Vivitar ViviCam
Product ID: 44609540
Return to top
If the camera was operating properly before the zoom error then the most common problem to a stuck lens is dirt getting stuck between the two lens barrels. There are a few fixes for this none are guaranteed to solve the problem and should not be attempted if the camera is under any type of warranty. They include removing the batteries for a few minutes, reinstalling the batteries with fresh once with full power, turn the camera on while holding the the zoom button. Another method is to see if you can provide extra power to the focus motor by having the LCD screen turned off. There my be a button that allows you to switch from the viewfinder to the LCD screen switch to the viewfinder and try several times to focus (just point the camera at different distant objects) and attempt to focus the camera. I hope this gives you the results you need because the other suggestions may further damage the camera and are only a (last resort) thing. One is with the camera turned on tap the body on a counter or table edge while trying to zoom the lens obviously in the opposite direction to where it's stuck. The last is to gently push the lens in with the palm of you hand while zooming in. All these are just suggestions and carry no guarantee of working and may further damage the camera. The biggest cause of this problem is dust from a camera bag or some other environmental condition like sand from a beach.
the lens unit was not extend properly and cause of turning off once you turing on and zoom out.If you can open the camera and get the lens unit. Try to open the lens unit and clean it and try to rotate to the maximun position but dont put too much force. if you cannot do that bring it to service center
This camera has an auto lens. Which means it will focus automaticly evey sec. you can turn this option off:
1: Go into the menu
2: Chose option Cam Setiings
3: Swich AUTO focus to single lens and click OK.
The lens Is trying to close properly but the focus mechanism has a problem, most likely jammed, so the lens cannot correctly close or work properly.
It will need to be opened up and reset.
Please email me. My email address is listed in my tips section on my profile.
hi try to reset ur camera...To do such reset, turn on the camera and hold
the menu button down for longer than 5 seconds. A message should
hopefully come up on your LCD asking if you want to reset the camera.
Usually it is from a smudged lens. Clean the lens and is if that helps. If it is still out of focus check your zoom. Cameras have to types of zoom, optical and digital. Once you reach the max optical zoom the digital zoom kicks in. Digital zoom isn't that great quality because all it is doing is bring the dots in frame closer. If zoom is all the way in and still out of focus check to see what type of setting you are on. Even though you put it on auto there are cameras that have other settings while on auto that you can change the colors and other stuff like b/w, sephia, etc. If all else fails then I would have to say that your lcd is wearing down and needs to be replaced.
Do you hear any unusual friction noise while the lens assembly projects out.. if so then the traction assembly of your zoom barrel has developed mechanical obstruction, in which case it has to be serviced. Take it to the service centre and the problem will be solved. If the zoom assembly does not fully extent to its homing position, the camera retracts and lens and powers itself off. Enjoy
Sounds like the camera is trying to focus if you hear sound when pressing the shutter halfway down or zooming. If the noise is a scraping or grinding sound, you might have debris stuck between the cracks of the lens and the camera body. This happened to me after i dropped my canon sd550 on the beach just once and it never recovered. Next to water sand has got to be one of a camera's worse enemy.
Also, the lens might be cocked a bit which would prevent the camera from focusing and zooming smoothly. Try gently adjusting the the lens. Sometimes the slightest imperfection in the lens will throw everything off. Good luck!