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Cord winder stuck - Vacuums

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Cord winder stuck ???????????

Posted on Jan 05, 2013

  • donald Jan 05, 2013

    We ere able to take the wheels off which hid 4 screws and were able to get at the cord winder. We were able to solve the problem. Thanks

  • Les Dickinson
    Les Dickinson Jan 05, 2013

    good glad to hear that

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I am not too familiar with this particular model but I would think the cord winder may be shorting out. I think you can take it apart by turning it on its side, pull the side strips off. It is a bit tricky but if you access the winder check the electrical conitinuity from the winder to the plug in cord. You are probably better to take it in but if you cant please be careful to not get a shock..

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It is most likely your cord winder. They are a little tricky to fix yourself. A repair shop will probably charge about $50. To fix it. The contacts where the cord winder plugs into the motor need to be cleaned and adjusted. Just don't let your repairman tell you that you need a new cord winder.

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Hey guys ! I have (or my wife has) A KENMORE whispertone 116. When my wife is cleaning with it it will suddenly stops.She then wiggles/pulls on the cord and it starts again and the stops.I pulled the cord...


It definitely sounds like the cord winder is the problem. I can tell you how to take the machine apart, but it's just about impossible to rebuild that winder. When you take the winder apart the spring blows apart, and it's very dangerous. I won't be doing that again. lol Another option is to replace the winder and that is just not cost effective, and it will go bad again.

You could just take out the winder and wire a regular cord in it's place if you want to save the vacuum. You can tie the new cord in couple knots to keep it from pulling out of the unit.

As for taking the machine apart, you probably found the two screws under the hood. Sometimes they hide others under the hepa filter, but the really hard ones to find are under the cord retract button. You have to pop that off to access them.

Hope this helped. Good Luck

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Is it the long type, 2 wheels on the back, one swivel wheel on front?

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Most times you will have to replace the cord rewind. Sometimes just the cord, but usually there is a problem with thr reel contacts. But now that the spring has unwound, you will have to replace it. You will need model number rather then Red Star.

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