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Kitchenaid kscs25ftbl02 ice dispenser not working

My KitchenAid KSCS25FTBL02 refrigerator's ice dispenser is not working. When you press the switch pad for ice, the chute door opens and the little ice cubes on the display animate, but the ice dispenser motor does not run. The water dispenser works and the ice maker is making plenty of ice. Any ideas? From looking at the parts diagram, it looks like all of the electronics for the dispenser are behind the trim piece, but I can't figure out how to get that trim piece off without breaking it.

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6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: KitchenAid Superba KSCS25FKSS00 SideXSide Refrigerator

I had two (2) broken wires in the harness. I don't think you actually have to take the door off. It may be a little cramped working, but I think it can be done. Once you take off the bottom grill, find the end of the harness next to the water filter and unplug the white plug. Just below that is a ground wire. Remove the screw and take the green wire off. Then, next to that is a white "c-clip" holding the harness against the bottom of the refrigerator. Remove that clamp and you should have enough "play" to work on the harness. (It is probably a pain in the #*@ to remove the entire harness because it runs into a hole in the bottom of the door and then up through the door itself) You'll have to cut away the black mesh sleeve over the harness. I cut it with a pair of wire cutters as close to where the harness goes into the door as possible. There may also be a bit of black electrical tape at the end of the mesh closest to the white plug. Remove that, and you should be able to slide the mesh sleeve off, over the plug. This should reveal the broken wires. I just took some 12 gauge braided wire and cut a couple of pieces

Posted on Jul 26, 2008

  • 1 Answer

SOURCE: KitchenAid Superba ice maker not dispensing ice

this is not a solution, but an explanation- our repair man said that there is a line (tube) containing electric wires that passes from the frig to the door at the bottom of the door, near the hinge. for what ever reason, the line has broken, thus keeping the electric from getting to the motor that dispense ice and water- solution= $700 for a new door; we'll do without

Posted on Mar 19, 2009

jumptrout51
  • 3361 Answers

SOURCE: ice maker will not dispense the ice

The auger motor and coupling in the rear may be frozen and won't turn.
Remove the ice bin.
Place a screwdriver or similar device in the forks of the auger and twist counterclockwise till it moves. The replace the ice bin and try again.
It will be difficult to move.
If that does not work. Turn off the fridge and use a hair dryer to hrat the auger gear and motor till it frees up.

Posted on Mar 23, 2009

TheMobilian
  • 8220 Answers

SOURCE: Refrigerator Ice maker stopped working after power outage

Check THIS out

Posted on Jul 26, 2009

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