Question about Refrigerators
My KitchenAid KSCS25FTBL02 refrigerator's ice dispenser is not working. When you press the switch pad for ice, the chute door opens and the little ice cubes on the display animate, but the ice dispenser motor does not run. The water dispenser works and the ice maker is making plenty of ice. Any ideas? From looking at the parts diagram, it looks like all of the electronics for the dispenser are behind the trim piece, but I can't figure out how to get that trim piece off without breaking it.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I had two (2) broken wires in the harness. I don't think you actually have to take the door off. It may be a little cramped working, but I think it can be done. Once you take off the bottom grill, find the end of the harness next to the water filter and unplug the white plug. Just below that is a ground wire. Remove the screw and take the green wire off. Then, next to that is a white "c-clip" holding the harness against the bottom of the refrigerator. Remove that clamp and you should have enough "play" to work on the harness. (It is probably a pain in the #*@ to remove the entire harness because it runs into a hole in the bottom of the door and then up through the door itself) You'll have to cut away the black mesh sleeve over the harness. I cut it with a pair of wire cutters as close to where the harness goes into the door as possible. There may also be a bit of black electrical tape at the end of the mesh closest to the white plug. Remove that, and you should be able to slide the mesh sleeve off, over the plug. This should reveal the broken wires. I just took some 12 gauge braided wire and cut a couple of pieces
Posted on Jul 26, 2008
this is not a solution, but an explanation- our repair man said that there is a line (tube) containing electric wires that passes from the frig to the door at the bottom of the door, near the hinge. for what ever reason, the line has broken, thus keeping the electric from getting to the motor that dispense ice and water- solution= $700 for a new door; we'll do without
Posted on Mar 19, 2009
The auger motor and coupling in the rear may be frozen and won't turn.
Remove the ice bin.
Place a screwdriver or similar device in the forks of the auger and twist counterclockwise till it moves. The replace the ice bin and try again.
It will be difficult to move.
If that does not work. Turn off the fridge and use a hair dryer to hrat the auger gear and motor till it frees up.
Posted on Mar 23, 2009
Tips for a great answer:
Nov 12, 2016 | KitchenAid Refrigerators
Aug 18, 2012 | KitchenAid (KSRD22FKST) Side by Side...
Jan 18, 2011 | KitchenAid Superba KSRS27CN Side by Side...
Jan 03, 2010 | KitchenAid Superba KSRG25FK Side by Side...
Oct 26, 2009 | KitchenAid (KSRD22FKST) Side by Side...
Sep 06, 2008 | KitchenAid Superba Architect KSCS25INSS...
Jan 07, 2008 | KitchenAid (KSRD22FKST) Side by Side...
Aug 02, 2007 | KitchenAid KSCS25FKSS Side by Side...
30 people viewed this question
Usually answered in minutes!