Question about Lexmark X5470 All-In-One InkJet Printer

1 Answer

HAVING PROBLEMS FAXING, I GET A MESSAGE AFTER I SCAN SOMETHING TO FAX THAT READS "FAILED TO OPEN OR INITIALIZE THE FAXMAN DATASE"

Posted by on

  • Justin Wolery May 11, 2010

    are you using the printer as a stand alone fax or are you scanning to the PC and using fax software? if so what software are you using? can you be more descriptive about the individual steps you took up to the error message?



    If your printer has the ability to dial out and fax on its own i would use that method over scanning to the pc first as this is less likely to have a problem, and can also be helpful and diagnosing the issue your having (i.e. being software or hardware related)

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Lexmark Master
  • 684 Answers

Clear NV RAM.....
Unplug the Power Supply from the Printer....
Press and Hold the #5 button on the Printer and plug in the Power Supply.......
Don Release the #5 button till the Printer turns on completely....
After releasing the #5 button........
Press the Menu button once Keep on Pressing the Right Navigation Key till u find an option saying Maintanence goto maintanenece and go to manufacturing and click on clear NV RAM.....
Now as soon as the Printer is Restarted.......
U will be able to send and recieve faxes.....
Thanku.............

Posted on Jan 22, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Error on hp j4680 image on fax send report is set to on


Sir/Madam

Solution one: Print a fax test
1.Make sure the product is turned on and correctly connected to the telephone jack.
2.Make sure that there is plain white paper in the input tray.
3.On the product control panel, press the Setup button ( ).
4.Press the right arrow ( ) to select Tools , and then press OK .
5.From the Tools menu, press the right arrow ( ) to select Run Fax Test , and then press OK . The fax diagnostic test prints.
6.Review the results of the test.
·If the test lists faxing issues and solutions, the fax test failed. Follow the solutions on the printed report to troubleshoot the issue. This report is specific to your product and faxing environment, so use the solutions on the report to resolve the listed faxing issues. Repeat the Fax Test after fixing the listed faxing issues to make sure the test passes.
·If the test does not list faxing issues and solutions, the fax test passed. Continue to the next solution.
7.Try to send a fax again. If the HP fax still cannot send a fax, continue to the next solution.

In case You Still facing Problem The Visit official HP Printer website Below URL Link On:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01555948&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3692888

OR

If you Still having Problem then follow Us On:


HP Printer Support

Feb 12, 2014 | HP J4680 Office Jet All-In-One Printer

1 Answer

Fax Failed


Is your Verizon phone system running through digital signal? or analog signal? Have you contacted Verizon Technical Support to verify if their phone system is suitable for faxing?

Jun 16, 2011 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

2 Answers

When recieving a fax the print speed is at a snail pace. It takes for ever for the printer to print a page of the recieving fax.


try this and let us know. do fax diagonastics.

Test the fax setup from the control panel Follow the steps below to perform a fax diagnostics test.
  1. Set up the all-in-one for faxing according to the setup instructions found in the product's User's Guide .
  2. Make sure you have inserted the print cartridges and loaded paper before starting the test.
  3. Press Setup , 6 , and then 6 . This displays the Tools menu and then select Run Fax Test . The HP all-in-one displays the status of the test on the color graphics display and prints a report.
  4. Review the report.
    • If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems.
    • If the test fails, review the report for more information on how to fix any problems found.
  5. After you pick up the fax report from the all-in-one, press OK . Then turn the printer off, and then on again. If necessary, resolve any problems found and rerun the test.
Accessing the Diagnostic Utility from HP Solution Center The fax Diagnostic Utility can also be accessed from the HP Solution Center software, by selecting the HP Fax enabled product in the drop down box, and then following these steps:
  1. Select Settings , Fax Settings & Setup , Fax Setup Wizard .
  2. Tab through the Fax Setup Wizard to get to the end of the process. This is a good opportunity to ensure that your fax machine is setup correctly.
  3. Click Click here to run the Fax Test . The HP all-in-one displays the status of the test on the color graphics display and prints a report.
  4. Review the report.
    • If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems.
    • If the test fails, review the report for more information on how to fix any problems found.
  5. After you pick up the fax report from the all-in-one, press OK . Then turn the printer off, and then on again. If necessary, resolve any problems found and rerun the test.

Sep 14, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Fax problems with hp 5600


I have fax pluged into phone line and every time I try to send it states fax failed. How do I correct

Jan 28, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Faxing


Try dialing the number by hand on a regular telephone. If the other end picks up the phone and beeps at you something is wrong with the number saved in the fax machine. If hand dialing the number does not get you connected to something that beeps at you, there is something wrong at the other end.

Carl

Dec 10, 2008 | Lexmark Printers & Copiers

1 Answer

Faxing using Lexmark 1290


quero um dowlod pra instalar no meu computador...

Sep 21, 2008 | Lexmark X1290 All-In-One InkJet Printer

1 Answer

HP officejet 6110 all in one scanning


LOOKS LIKE YOU HAVE A MECHANICAL PROBLEM , need to check the motor , guidance path where the bright light travels , needs to be serviced , hope this helps

May 05, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Faxman.comm win error


i have a x3450 printer i can't get faxman.comm off my computer. i can't use it please tell me how to remove.it is causing me a promblem.

Apr 15, 2008 | Lexmark X3350 All-In-One InkJet Printer

1 Answer

Prainter failed without warning,will not respond


Hi Tcov,

Please click on the web link given below and perform the steps as provided in the web page.

Please read the documentation provided in the web page carefully to fix the issue.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00045587&cc=us&lc=en&dlc=en&product=79499

Have a great day!

Feb 02, 2008 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

Officejet 7310 HP


Follow the steps below to perform a fax diagnostics test. 1. Set up the all-in-one for faxing according to the setup instructions found in the product's User's Guide. 2. Make sure you have inserted the print cartridges and loaded paper before starting the test. 3. Press Setup, 6, and then 6. This displays the Tools menu and then select Run Fax Test. The HP all-in-one displays the status of the test on the color graphics display and prints a report. 4. Review the report. * If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems. * If the test fails, review the report for more information on how to fix any problems found. 5. After you pick up the fax report from the all-in-one, press OK. Then turn the printer off, and then on again. If necessary, resolve any problems found and rerun the test. If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems.

Aug 07, 2007 | HP OfficeJet 7310 All-In-One InkJet...

Not finding what you are looking for?
Lexmark X5470 All-In-One InkJet Printer Logo

Related Topics:

85 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Printers & Copiers Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Are you a Lexmark Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...