Try uninstalling the game completely and reinstall it. Get the latest audio and display drivers for your system. Make sure you have the latest version of directX. (The latest for XP is 9.0c).
Check whether your system meets minimum requirements. They are given below.
1. Processor 1.4 GHz or above
2. RAM- 512MB or above
3. Intel 910 or 915 chipset or better. nVidia 128MB FX5900 or ATI 9800 Raedon will also do.
4. XP or Vista is preferable (Note that if you are using Vista, requirements will go up).
If your system meets all of these requirements and still you do not get the game, try formatting your system once. Generally these games have conflicts with certain types of graphics cards and sound drivers. Check the manual once.
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