Question about Microsoft Windows XP Home Edition

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XP running very slowly after resotring an Acronis drive image

XP Pro Running Very Slowly after Acronis Restore

I have just installed a new HDD to replace a flakey one. I used Acronis True Image to clone the old drive content, (MBR, Boot Sector and all) and after some problems getting the new drive recognised by my BIOS, I restored the Image to it and successfully booted into XP. The problem is that after the first couple of background programs load and show in the system tray, everything slows down to snails pace. Although not all such background programs seem to be loading at all, it does reach a point where I can access the Start Menu - however, it takes about 10-20secs to respond to any mouse click. I haven't successfuly opened a program.

I've cloned a drive that had no apparent problems beforehand so I'm a bit mystified. I note that Norton 360 isn't getting started, but since it's not using resources I can't see that that's the cause.

I can open Task Manager, and it shows 30-odd processes going on, but the only one using any CPU resource is "SYSTEM", which is using 99. "System Idle Processes" is using 00. Clearly something is chuntering away leaving no resources for anything else - does anyone have any ideas what it might be? Nothing seems to be occupying excessive RAM.

I can start boot into Safe Mode but reducuing the programs running at start up in msconfig makes no difference to the speed problem

Thanks in advance for any suggestions

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  • berniesmith Jan 20, 2009


    Thanks veru much for your prompt responses - I'll work through both and report back here.

  • berniesmith Jan 21, 2009


    as I'd had no software probs with the old drive, I began by rebooting to it, with the aim of scanning, cleaning and generally removing superfluous stuff before re-cloning and working through the drivers.

    On rebot, it too was very slow, although not so bad as to be unworkable. It occurred to me that my old installation of Partition Magic might be fighting with Acronis Disk Director at start up so I removed it. Uninstall was very slow initially, but once it was past the "gathering data on installation" step (which took 20 mins ! ) it sped up dramatically to completion. A look at Task Manager showed that the balance of CPU resource had moved from "system" back to "system Idle Processes". Most of the PC's general speed of resonse to inputs was restored. Following this theme, I removed Symantec/Powerquest Drive Image as I now have Acronis True Image and I think they may be fighting. Again the initial step of uninstallation was very slow but speed was restored later. I shall remove Norton for good measure and then re-clone and restore to the new HDD. I'll then run scandisk, Ad-Aware and a few others, check out the USB drivers as necessary and report any developments.

    Thanks for your interest and assistance.


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SYSTEM, is the host of most of your drivers being loaded, take off all extra usb devices you may have, then update all your system drivers thought windows, if they dont find any, go the the manufacture's site and grab them.
Also, run a virus scan if you haven't already...

Posted on Jan 19, 2009

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I have seen Malfunctioning Norton Security software cause these exact symptoms many, many, many times. I would download the Norton removal tool from the symantec website and get rid of all the norton software and see if there is a drastic increase in performance. if so problem solved.

If however that is not the case you should run a Thorough scandisk (scan for bad sectors) since you said the old HDD was flakey, the cloned image can transfer file system damage that may have been present on the old drive and in some cases may worsen when transfered to a new drive. if you do find file system errors i recommend you bite the bullet and do a clean install and make sure to re partition, not just reformat.

Posted on Jan 19, 2009

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