Question about Dell A940 All-In-One InkJet Printer

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Offline The power went off at my house and since it came back on the Power amd Mode lights just keep blinking green. The Control Panel indicates that the printer is Offline. I have unpluged and repluged it in, restarted the computer, still get blinking green lights. Pressing the power button does nothing.

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  • Rosemary Seidler Jul 02, 2007

    I bought a new printer. Thanks for all of the suggestions.



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Troubleshooting for this particular problem is fairly limited, unplugging the power for about 30 seconds and reconnecting is about all the typical user can do. Chances are fairly good that either the problem is either the power supply or a damaged electronics board. For the typical user without access to cheap spare parts your only option is to contact Dell. IF your printer is still less than one year old call support up, tell them the LEDs that light and what you?ve tried. I wouldn?t volunteer any information about what you THINK may have caused the problem, chances are you will get a warranty replacement. If it?s older than one year old then you are best off looking for a new printer. As far as surge protectors go the vast majority of those on the market, especially those under $50, give little if any real protection. At that price you should look at some of the consumer offerings from APC or Tripp lite that will protect your PC, monitor and your printer. Good luck and don?t forget to let us know what happened.

Posted on Jul 01, 2007

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Did you have surge protection on this printer? If not, when the power went back on, the surge of current may have damaged it. Surge protection is very important on all devices with electronics in them! If it wasn't a very expensive printer to begin with, it won't be worth fixing whatever the cause. You can take it too a computer store and have it looked at, but they will charge for that, of course.

Posted on Jun 30, 2007


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