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There is not a driver available to download for this gps. You may try a hard reset which involves pressing the reset button located on the back or bottom with the tip of a paperclip for ten seconds. Otherwise the hardware or software may be corrupted and you will either need to return the unit for exchange or repair to the retail location from which you purchased it or contack nextar customer service to see how they can help you.
There is a reset button at the back, try to reset the device by holding in the Reset button for 10 seconds or more.
If this doesn't fix the problem, you will need to send the device in for a software reinstallation or internal board replacement. Here is the Support Site from Nextar: http://www.nextar.com/frontend/contact.asp
First try a unit reset. The process for doing a reset should be in the user manual near the back under trouble shooting. A reset will force it to reload the software. If it has become corrupted this will clear it on some units.
Next go to Nextar and look for a update or system patch. These are not the maps but the operating system patches. Usually these replace all the files and routines and fix things like your error. However the patches are not always available until well after a problem shows up. You should also contact Nextar support and see if they can help with either the patch/update or if you need help doing a hard reset.
If it is under warranty you can just send it in or exchange it. You may need to check with where you purchased or Nextar to find out if you are covered.If it is out of warrenty be careful as repairs can cost more than a new unit.
I4-BC Hardware Manual.pdf
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Global Positioning System ("GPS") hardware, operating software or other aspects of this ... outlet again to reset the player. If the problems still exist, ...www.nextar.com/images/Product/I4-BC Hardware Manual.pdf
I had this problem too with the one I got from my sister. If you tap your finger in the lower right of the touch screen mine came back on. I think it resets the screen with commands that come back into the screen area. Try that and let me know. Dale.