Question about HP Pavilion ze2000 Notebook
Do a system restore/recovery. HP support: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=442888&prodTypeId=321957&objectID=c00006110
Posted on Jan 05, 2013
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Posted on Jan 02, 2017
SOURCE: I have an hp pavilion dv9815nr notebook pc. My laptop turns on, but when I enter the first letter of my password the screen goes black. Computer sound like it is still running but just black screen
Shine a flashlight on the dark screen to see if you barelysee the icons on the desktop. If so, then the LCD Inverter is bad.
Plug in an external monitor and see if the display shows up on it. It can beany kind of monitor even the old big fat crt monitors as long as it has a vgacable to connect to your computer's vga port. If so that proves yourvideo card is ok. The video will show on most systems when you rebootwithout you having to do anything. Some systems will require you to hit the FN(Function key) + F1 thru F12. Hold down the FN key then hit the correctkey for displaying on the monitor (F1 thru F12). The correct key willnormally have CRT/LCD on it or it will have the icon of a display.
If you see no icons by shinning a flash light and the external monitor works,then your screen is bad. If you see no icons by shinning the flash lightand nothing shows on the external monitor, then most likely your video card isbad.
Posted on May 31, 2012
Testimonial: "Great info. I did need to restore to earlier date then run scan but I think it is fine now. Great to get help from an expert and not have to spend major $$$$$. Thank you"
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