Re: i have a new htc 8x but the three censors at the...
If you have more screen protectors, the easiest thing to do would be to cut off the bottom section that covers the buttons. I assume you're talking about the home, back, and search buttons located under the screen.
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I solved this problem few times by completely opening my HTC Desire Z mobile phone and then reassembling it. Third time, I noticed that the problem is due to looseness of two, out of three, tiny screws at the "camera" button of the mobile set. Therefore, mobile set was not properly pressed and sealed at the "Camera" button and due to some protection by HTC, screen went black. Now I have used new relatively long tiny screws and the problem is solved permanently.
Clean the touch screen on the phone with an electronics cleaning cloth or wipe. Dirt, dust and oils from your fingertips can collect on the screen, making it unresponsive or desensitized to your finger's touch. Clean the screen in a circular motion.
Eliminate any bubbles under the screen protector. You can do this by removing the screen protector and then reapplying it, going from the top of the screen to the bottom or vice versa.
Remove the screen protector and do not place the protector back on the touch screen. Screen protectors are made for protecting a touch screen, but sometimes the protectors make the touch screen less responsive to your finger touch or even altogether unresponsive.
Power off the touch screen phone if the touch screen stops working when a new program is opened. This isn't a problem with the touch screen, but a problem with the software trying to load or open on the phone. Some programs can slow response time with the touch screen or may not respond to it at all.
I have a simple solution that may be worth trying... Do you have a screen protector? Did you maybe have the phone jammed somewhere tight for a while and now it''s responding like this?
Take the screen protector off. Just for a second. See what happens
This is a common problem with many touch screen phones. There are about three reasons this can happen that I know of:
1. Hardware issue. Needs to go in for repair. Hopefully under warranty still.
2. Needs to be re-flashed with the OEM ROM. This is not likely, since you've already Hard Reset, but worth a try.
3. The EASIEST and FIRST thing to check is to run a 'business card' around the edge of the screen between the case and screen. Dirt or other objects can easily get wedged into that area and hold the screen pressed down. This would prevent a press from any other area of the screen. Also, a screen protector that has shifted might cause this. Hopefully this is it, as it's a simple fix!