Question about HTC Windows Phone 8X

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I have a new htc 8x but the three censors at the bottom are not responding, what can i do

It all started when i put on a screen protector

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If you have more screen protectors, the easiest thing to do would be to cut off the bottom section that covers the buttons. I assume you're talking about the home, back, and search buttons located under the screen.

Posted on Jan 07, 2013

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User manual


HTC Windows Phone 8x: Need User Manual:

Hello.. Your User Manual for the HTC Windows Phone 8x has different User Interface for different Cellular Carrier Service Providers..

You should check with yours to get the correct menu steps to access what it is that you need..

Example PDF Links for HTC Windows 8x User Manuals:

https://www.att.com/support_static_files/manuals/HTC_8X.pdf

User manual Windows Phone 8X by HTC

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Your digitizer might be faulty. For $300.00 you better have some kind of warranty, because your phone needs to be repair.

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Screen touch not working


Hello

Clean the touch screen on the phone with an electronics cleaning cloth or wipe. Dirt, dust and oils from your fingertips can collect on the screen, making it unresponsive or desensitized to your finger's touch. Clean the screen in a circular motion.

Eliminate any bubbles under the screen protector. You can do this by removing the screen protector and then reapplying it, going from the top of the screen to the bottom or vice versa.

Remove the screen protector and do not place the protector back on the touch screen. Screen protectors are made for protecting a touch screen, but sometimes the protectors make the touch screen less responsive to your finger touch or even altogether unresponsive.

Power off the touch screen phone if the touch screen stops working when a new program is opened. This isn't a problem with the touch screen, but a problem with the software trying to load or open on the phone. Some programs can slow response time with the touch screen or may not respond to it at all.

THANK YOU FOR VISITING FIXYA

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I have a simple solution that may be worth trying...
Do you have a screen protector? Did you maybe have the phone jammed somewhere tight for a while and now it''s responding like this?
Take the screen protector off. Just for a second. See what happens

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This is a common problem with many touch screen phones. There are about three reasons this can happen that I know of:

1. Hardware issue. Needs to go in for repair. Hopefully under warranty still.

2. Needs to be re-flashed with the OEM ROM. This is not likely, since you've already Hard Reset, but worth a try.

3. The EASIEST and FIRST thing to check is to run a 'business card' around the edge of the screen between the case and screen. Dirt or other objects can easily get wedged into that area and hold the screen pressed down. This would prevent a press from any other area of the screen. Also, a screen protector that has shifted might cause this. Hopefully this is it, as it's a simple fix!

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This is straight from Palm Support...
1.Press and hold the UP button on the front panel of your device.

2.While holding the UP button, use an unfolded paper clip, or the reset tool at the tip of your stylus, to gently press the RESET button inside the hole on the back of your device


3.The Palm Computing Platform screen will appear. Release the UP button when you see it.

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