Question about Dimplex Compact Electric Flame Stove Heater

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Fire was working fine, then flame effect stopped. Heater still works on both settings, but no flame effect. Tried new bulbs, but still no flame effects, any ideas?

Dimplex jaz20 optiflame electric stove

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If it is not the bulbs, it is often a melted switch or circuit board.
You can obtain technical support for your stove here:

Dimplex Technical specialists:
1-888-346-7539
Monday - Friday
8:00 a.m. - 4:30 p.m. EST

Posted on Jan 16, 2013

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buzzwood
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SOURCE: Dimplex SHB20 Sherbourne Electric Stove -Flame Effect not working

Call Dimplex : 1-800-668-6663 ext: 358 they are kind and very helpful, they will send you arts to repair.

Posted on Jan 21, 2009

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Dimplex dakota heater is working but flame effect is not its led I think not bulbs.


Says you can turn it on and off? Did you knock the switch?


Can I operate the flame effect on the fire without the heat?
All our Optiflame and Opti-myst fires can be operated on a flame-effect only setting, as can the flickering flame effect on our freestanding bar fires.

Is the flame effect expensive to run?
No, to run the flame effect involves powering light bulbs and a small electric motor and in most cases costs no more than a couple of pence an hour. Some of our fires have LED lamps fitted which are even more energy efficient.

Some have bulbs, some have LED.
Example calculations:
Using UK standard average price of electricity of 14p/kWh (source: Energy Saving Trust Feb 2015)
Optiflame LED flame effect only (eg Danesbury) = 0.1p every hour
Optiflame conventional bulb, effect only (eg Cheriton) = 2p every hour
Opti-myst, flame effect only (eg Oakhurst) = 3p every hour
Opti-V single screen = 0.5p every hour
2kW fan heater, on constantly (no thermostat) = 28p every hour

Optiflame lightbulbs for sale. Remove the coals and check for bulbs.
https://store.gdcgroup.co.uk/dimplex/products/index.htm?product_code=FP03022

Dec 23, 2015 | Dimplex Heating & Cooling

1 Answer

Dimplex optiflame remote not working


The DFI2310 uses a simple plug-in remote.
You can either order one from Dimplex, or use an aftermarket solution such as this one from Skytech: Skytech 1315G Electric Fireplace Remote.
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How to operate the Dimplex CS1205 Compact Electric Stove. How to activate the heat and is there a temperature control switch?


Here's a link to downloads owners manual.

http://www.dimplex.com/cms/publications/CS1205_-_7207040100R06_EN.pdf

Sep 18, 2011 | Dimplex Compact Electric Flame Stove...

1 Answer

Have a melted plug on my heating stove . what causes that and what can I do


Be glad you caught that in time. The overheat or overload sensor for your electric stove-heater has failed and needs to be replaced. If it is still under warranty, Dimplex will repair or replace it at no cost. Even if it's not still under warranty, Dimplex Technical Service wants to know about this. If you live in the USA or Canada, you may call them at 888-346-7539. If you live in the UK call 0845 600 5111 and ask for Technical Service. Either Dimplex USA or Dimplex UK, can provide the part if necessary.

Do Not use your stove-heater until this is repaired.

Hope this helped you. Please let me know.

May 25, 2011 | Dimplex Compact Electric Flame Stove...

1 Answer

Have a SHB 20LC Focal Point fire with Optiflame Elite that has the flame effect motor not working and requires a new motor as indicated by a technician, but he has said that he can not source a motor. Can...


I have exactly the same problem, light effect just went out tonight. Trying to work out if it is the motor or that little tiny cream box fixed to the terminals inside. If I take it out the lights come on. Just about to see if the motor is working, just that box that has gone.

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