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I HAVE AN EPSON RX 500 AND MY PAPER IS JAMMED

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Pull out the paper, if you are not sure how to do this, look in the manual for pictures.
Good Luck.

Posted on Feb 16, 2009

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I get message to pull out jammed paper but I cannot find end of the paper to pull out


Try blowing the printer out with a can of compressed air. Tiny bits of paper will often get stuck in the "eye" of the optical reader that tells the printer that it has a jam. Compressed air can blow this debris loose.

Another thing to double-check is the paper tray. Remove the paper tray and inspect the place where the paper gets pulled into the printer. Sometimes you will find a sheet of paper stuck there that isn't readily apparent anywhere else.

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Unplug it and open it up until you see the paper. Don't be rough, but use the rollers to help you roll it back out carefully, If any piece is broken off, fish it out... you can't leave any bits in there.

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1. Get a damp paper towel.
2. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
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I had some paper jam in the machine, so I pulled it out. now it won't scan. It makes a lot of noise, Seems there is small amout of paper still stuck in there, How do I open it on the bottom to clear it...


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

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Couldn't fix the problem, but the Epson people have agreed to send us a new unit when the tech supprt people couldn't provide a solution. We are to send the old one back. I'm glad this happened while the printer was still under warranty. Hope this doesn't happen to someone else, but we're pleased with Epson's reponse.

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1 Answer

Epson jammed paper


Check for the compatibility of the paper you're using by visiting www.epson.com and selecting your region. Also, I might add that make sure paper is properly loaded.

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1 Answer

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u just have to replace the refilled cartridges.and insert new orignal cartridges.this is a very common problem in epson printers that refilled cartridges work sometimes and sometimes dont.so insert new orignal cartridges to have good printouts.

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