Question about Microsoft Xbox 360 Console

3 Answers

Error code e74 on cold boot

Ok boyz here it is got a 360 first time i powered it up out of factory sealed box no pic so i scratched my head and said hmm..turned off and powered back up no probs. next day after me and the 360 had a restfull night of sleep i powered up and no vid. This time i get error e74 repowered up 360 and good to go no hang up or anything.I tried anthother av cable did not help. I can turn off and on all i want after first cold boot it works perfect as long as its not a cold boot. I dont think this is a over heat issue since it was new out of box when first no vid happened and 360 runs like a champ after boot no freezing or anything. i also have a inter cooler on the back to kkep it cool and yes it keeps it very cool. thanks guys

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  • sdbolt bolt Jun 28, 2007

    no tried no vga. this happened right out of brand new box first time ever powered up thanks for imput...i have researched prob but have never heard of a brand new 360 out of box doing this.

  • sdbolt bolt Jul 02, 2007

    this has nothing to with gpu over heating. this is a cold boot prob. once system is running runs perfect. out of warranty...
    360 has never overheated or even got close to over heating w/ intercoller.
    like i said before i have done my home work on prob. i have tested / new cables.. other 360 work fine with tv & av cord.
    please if any body has somthing new to say i woild love to hear it..

  • sdbolt bolt Jul 02, 2007

    no i have not tried mem chips.
    i kinda think it has to do w/anna/hanna chip

  • sdbolt bolt Jul 02, 2007

    Best advice yet thanks the same old answer was getting old....i will try what you said
    great job and thanks for listing

  • sdbolt bolt Jul 03, 2007

    i will try new power supply thanks for the good word

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3 Answers

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  • Master
  • 691 Answers

If you are using a component HD AV cable try flicking the switch on cable? This may help with your lack of video. The E74 error is most likely caused by a defective power supply unit, though the warning is related to overheating. A faulty PSU can produce this error and a series of reports on this error has been received by the Microsoft from customers across North America. If you have a friend with a similar machine, try their power supply and I think you'll find it sorts it.

Posted on Jul 03, 2007

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  • Master
  • 944 Answers

Try it with a different TV/screen. If you get exactly the same problem, then Techman is right. Use your warranty. Microsoft say; "E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU." The only way to try to solve this yourself if you are 100% sure the AV cable is good and the Tv is not causing the problem is to access the GPU, remove it and reapply thermal transfer compound to it before replacing the heatsink. You can get this compound in most computer stores - just follow the instructions on the packet. This may just cool it enough to work. The fact that the cooler appeaqrs to be working overall does not mean that individual components are cooling properly. This is the most common "new" x-box 360 fault. If you do this, you will void the warranty, so take it back Hope this helps :)

Posted on Jul 02, 2007

  • Nigel Ridehalgh
    Nigel Ridehalgh Jul 02, 2007

    The GPU can overheat in fractions of a second if it is faulty, so it is quite possibly still that.

    It may also be that the GPU is being Overcooled by the intercooler you are so happy with - try removing it and see if the problem persists, this would explain why it needs to warm up more before working fine.

    The power connections to the main board could be slightly loose, causing a voltage drop that is corrected by expansion of the pins when warmer, without actually appearing bad. clean the pins with alcohol and check the sleeves in the plug in case any need tightening.

    With good cables etc. the error message will only be displayed if the AV cable socket on the faulty unit is bad, or the GPU has a problem. Anything else would cause other problems also, so try it without the intercooler, check the AV cable socket for damaged or loose pins, check the main board power socket/plug for anything unusual.

    :)

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  • Master
  • 3,130 Answers

As I understand it, the VGA cable is bad, or you have a bad scalier IC. These are the stats I found for the X-box: 50% of 360's fail within the 1st 6 months of use, 90% fail within the 1st year, 10% or less see more then 2 years. I know I wont buy one! Good Luck

Posted on Jun 28, 2007

  • Larry  Dillon
    Larry Dillon Jun 28, 2007

    Sure happens to almost every type of electronics ever made. ship it back to where you go iy from

  • Larry  Dillon
    Larry Dillon Jul 02, 2007

    Have you tried the eraser trick yet? The memory chips may have cracked connections on them. The correct way to really fix this is to resolder all of the memory, and GPU chip witha very fine tipped soldering iron.

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How do I repair the E74 error on the xbox 360


E74 - This error is caused by a cold solder joint under the GPU, (H)ANA-chip or in between. Mostly it is one of the outer solder balls on the side facing the (H)ANA chip so a shim increases the chanced of success quite a bit. Can also be a component that is missing or damaged so look for missing parts near the GPU and the (H)ANA chip. Xbox 360 Error Codes Explained and How to Fix Them

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Hi, try different 360 video cables if the problem remains it means your 360 video chip has gone bad or loose, you'll need to contact Microsoft and have your 360 repaired.

There are some "do it yourself" solutions but they are very very dangerous and they're not recommended at all and they're temporary too.

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Screen reads,system error and has a trouble code of E 74 What could be the problem?


The Xbox 360 e74 error is a rather common problem on Xbox consoles, with similar roots to the now infamous red ring of death problem.
The e74 issue is actually caused by a problem with the scaler (ANA or HANA) chips located next to the graphics processor inside your Xbox 360.
It is believed that the error with the scaler video chip which causes the e74 error on your Xbox 360 is caused by overheating. This is also the cause of other errors such as the no video problem, as well as red lights in the power ring of an Xbox console.

To fix the Xbox 360 e74 code, there are a few steps you need to take-
1. Firstly, leave this article open, go to your Xbox 360 console and then remove the AV cable. Blow any dust out of it, then re-insert it snugly back into the console until a clicking is heard. Power on your console again and see if the problem has been fixed.
2. If that does not work, borrow another AV cable (get one off a friend or family member, or from your local video game rental shop) Try using this one in your Xbox 360.
3. If replacing the AV cable does not work, then you will have to repair the scaler chip and graphics processor inside your Xbox in order to fix the e74 problem. To do this, you will need an Xbox 360 repair guide, which will contain the video instruction files you need to be able to fix your console properly. You cannot fix the e74 yourself without one.
It is important to note that most Xbox repair guides focus on fixing the "red ring of death". However, the process for repairing the e74 will also be covered in the same guide as well, as it is extremely similar.

Aug 28, 2009 | Microsoft Xbox 360 Console

1 Answer

System error


hi please see this link http://support.microsoft.com/kb/941377

it contains information on your error code E74.

Aug 02, 2009 | Microsoft Xbox 360 Elite Console

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My x box says system error E74


E74 should be covered by Microsoft warranty. It is related to heat and the GPU.

Call, repeat, call their support number and tell them the code. That will save you time and frustration. Have had many friends return theirs and using the online version has not been very effective.

They will ship you a box to send it in and you will be without the xbox for about 10 days total.

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X box 360 1 red light e74


This indicates overheating and could lead to terminal problems in the console... I would send it to MS for repair... also see this link if you like....

http://ezinearticles.com/?Xbox-360-E74-Error---Everything-You-Wanted-to-Know-About-Error-E74&id=2613185

Jul 28, 2009 | Microsoft Xbox 360 Console

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X box 360 showing error code e74


The e74 code is caused by one or more of the following:

Improper heat sinks and insufficient air circulation heat builds within Xbox 360's case.

The thermal glue that holds the video scaler (HANA/ANA) gets slightly out of place due to the increase in heat.

The e74 code is displayed as the scaler chip does not function properly and your Xbox 360 will not work.

I would recommend calling Microsoft's Techincal Support about this, maybe they can fix it. Their number is below.

Microsoft Technical Support(United States): 1-800-4-MY-XBOX (1-800-469-9269)


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