Question about Dell Dimension 4600 PC Desktop
Thank you for your suggestion of using the winxp floppies to enable the PC to boot from the CD drive.
Actually, I am not the one with the problem -- I'm trying to help my sister with her Dell Dimension 4100 (FixYa did not list the 4100 in the drop-down menu so I selected the 4600 as the closest option).
She's currently having (unrelated) trouble getting online and hasn't had a chance to download the floppies yet. While she's dealing with the cable company I thought I'd ask you a couple questions. I'm a technician myself but I work for Metro in Washington, D.C., as an automatic train control (ATC) tech -- I know just enough about computers to be dangerous, so bear with me!: 1) Since her PC doesn't even begin to try and boot from any of the Windows CDs she has (95, Me, XP Pro) I'm curious how using the winxp floppies will help. 2) Because I'm in Maryland and she's in Iowa, I'm trying to help her over the phone and sometimes there are 'communication problems'. For example, after I posted my question she told me that while the DVD drive works (will play audio CDs) it has what seems to be a mechanical problem -- when she tries to load a disc into it, the DVD drive often kicks it right back out. Therefore it turns out she apparently has _not_ tried to boot from the DVD drive, only the CD drive. My question is: Does it matter if the CD drive is '0' or '1' in the BIOS? I was thinking that if the DVD drive does have some sort of problem, the PC may go there first to try and boot and then skip the CD drive and go straight to the existing copy of XP Pro on the hard drive. In any case, that's what's happening -- no matter what she's tried, the PC ends up booting from the hard drive (except when we disabled it in the BIOS as a test). She even went to Dell and downloaded and installed the latest version of the BIOS for her PC. Thank you Thunder. I'll be sure to rate your suggestion once my sister has a chance to try it. Sherman
Disable the harddrive in the bios and set the cd to 1 boot.Check sometimes there are 2 cd drive .Cd-rom and the number or model of the dvd drive...
Posted on Jan 23, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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