Question about HP D8597A Keyboard
The 1,Q,A,Z and caps lock keys on my brand new (less than 1 month old) G60-100EM HP laptop sometimes stop working. Operation can often be restored by holding down another key, i.e. "fn", and pressing one of the non functioning ones. Often these keys operate normally for quite a while and then for no obvious reason the problem occurs again. Any advice would much appreciated. Charlie
Several reasons: 1. because of spilled liquid on this keyboard area, 2. because of heavy and/or hard thing fell on this keyboard area
3. because the laptop fell from the high height on the left side.
4. because you bought it already damaged
5. hardly probably software malfunction
For the first case you might need to disassemble the keyboard and clean all the metallic surfaces of these buttons. It's not so easy to disassemble it in right way. Second-third case - you'll need to purchase a new keyboard for it and replace with the damaged. Fourth case - claim your seller to change your laptop with the new one or get your money back. Good luck
Posted on Jan 31, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 10, 2013 | Dell Computers & Internet
Oct 19, 2012 | Dell Studio 1737 Laptop
Apr 15, 2011 | Computers & Internet
Dec 13, 2010 | HP Computers & Internet
May 13, 2010 | HP Pavilion dv8000t Notebook
Jun 20, 2009 | Computers & Internet
Jan 17, 2009 | HP Pavilion dv1000 Notebook
Jan 18, 2008 | Toshiba Satellite A100-S8111TD Notebook
233 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: