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The acer crstal eye camera on my aspire 5710 laptop failed while i was on yahoo messenger. It first started freezing and then went off altogether and says 'not found' when i click on the shortcut on my desktop. around the time this happenned i noticed a message saying something like 'unkown device driver successfully loaded' but i can't get the camera to work.

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Try to reinstall nit from scratch

Posted on Jan 19, 2009

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Crystal eye camera upside down


Reboot and then shutdown Skype, Google Chat or other auto-starting programs which might access the
camera. See if you can start it manually then. If so there often are setting/properties to change the
orientation or flip. There should be a camera control program accessible from your Start Menu. If you
can't access the camera manually then check with Acer Support and their on-line documentation and
drivers.

Check with Acer Support - they might answer an email about how to start the camera without charge.

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1 Answer

Webcam is not working


Is this the Acer Aspire One 8.9 -inch Netbook (1.6 GHz Intel Atom N270 Processor, 1 GB RAM, 160 GB Hard Drive, XP Home, 6 Cell Battery) Black
It's due to the software that starts with your PC. . .
Try
  1. Start Menu
  2. Run
  3. type MSCONFIG
  4. select Start-up Tab
  5. and disable the Web Cam Software
  6. Select Apply then Ok
  7. * Note it will ask to restart* Restart PC
  8. then open Messenger again and try web cam

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If it isnt listed under hardware then something may have happened to cause the computer to delete the file "virus protection or firewall" and it may be that your computer just isnt reconizing the software anymore. if you have an installation disk try to use it and reinstall the stuff and go from there.

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See section B. Yahoo in the info below.

Normal 0 Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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1 Answer

Acer aspire 4710 crystal eye webcam was stucked up!!


Normal 0 How much memory do you have installed in your computer? It may need to be, increased, as this is likely to be the cause of your computer freezing, rebooting, or shutting down.
Hope this is of some help. Bud

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4 Answers

Acer crystal eye webcam


After weeks of trying to install my Acer Crystal Eye Camera on an Acer Aspire 6920 with a fresh vista install, I have finally solved this problem.

The error I was getting when trying to install the drivers:

"Could not install device. The required section was not found in the INF."

The problem is a missing registry key for Imaging Devices.
Here's how to fix it:

1. Start Menu > regedit.exe
2. Expand HKEY_LOCAL_MACHINE
3. Expand SYSTEM
4. Expand CurrentControlSet
5. Expand Control
6. Expand Class (and keep it highlighted/selected) 7. Edit > New > Key
8. Rename the key to: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
9. Open the key, in the right hand side double click (Default)
10. Rename the Value Data to: Imaging Devices 11. Reinstall device drivers and you're done!

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