Question about Kensington PilotBoard Keyboard and Mouse
The keyboard still works fine. also the mouse sends and receives a signal from the usb connecter
Posted by Anonymous on
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Posted on Jan 02, 2017
have you checked the battries in the mouse as the battries that com with the mouse don't last long and have you pressed the connect buttons on receiver and mouse as somtimes usb power receivers loose connection on laptops try this one. hope this works
Posted on Aug 15, 2007
I unplugged the usb connector and took out the batteries for both the keyboard and mouse for 30 seconds. Then I plugged everything back in.
Posted on Jan 11, 2009
SOURCE: Mouse not responding
Turn the mouse over and find the small rest/connect button
on the bottom of the mouse and press it. This should connect the mouse to
the receiver and work properly. If not, try pressing the receiver button
and then press the button on the mouse. This should be done whenever you
change batteries or glitch. Hope this helps you. Bud
Posted on Jan 16, 2009
Replace batteries in keyboard and re-sync the devices
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Synching Mouse or Keyboard with Wireless Optical Desktop Question My mouse or keyboard doesn't work with my Wireless Optical Desktop (Model Number: 64373). What's wrong and how do I fix this problem? Answer Your mouse or keyboard has lost its sychronization with the Wireless Optical Desktop, which can occur after changing the batteries, for example.
To synchronize your wireless device with its receiver:
If the receiver has an LED, the light blinks.
If the receiver has an LED, the light glows solidly when synchronization is successful.
Timing, distance, and objects impeding the wireless signal may influence your success. While usually unnecessary, some customers have reported better results by:
Posted on Dec 13, 2009
Ok, well this is a fairly common thing, so try this below, remember you WILL have to re-install every USB device again, so have the drivers at hand, whenever you plug the USB device in again for the "First Time" again.
Use a NORMAL PS/2 keyboard, and try booting up in safe mode too...or one can navigate with TAB and Arrow keys to perform the task, tedious but doable.
Remove and reinstall all USB controllers To remove and reinstall all USB controllers, follow these steps: Click Start, click Run, type sysdm.cpl in the Open box, and then click OK. Click the Hardware tab. Click the Device Manager button. Expand Universal Serial Bus controllers. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time. Restart the computer, and then reinstall the USB controllers. Plug in the removable USB devices, and then test to make sure that the issue is resolved.
Now i find that to install anything USB, it is imperative that the software be installed FIRST before plugging in ANY USB device, ONLY plug the device in, either, when asked to by the install program, or at the end, and after a reboot, then and only then, should you plug in your USB device, here it may or may not ask for drivers if so, show them where the drivers are so it can install them, if this happens, at the end, reboot, with the USB device still attached, and at next desktop, all should be working, if not, unplug, and replug it in again, and it should work. If it doesn't then most likely the device itself is faulty, to test this try to install on another machine.
Posted on Nov 11, 2010
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