Question about Insignia NS-H2002 Theater System

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No sound from Insignia surround sound receiver from all inputs

My Insignia surround sound receiver has no audio. The built-in DVD player works fine, but there is no sound with it or with the AM/FM tuner.

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  • mlhum Feb 14, 2009

    I have a Philips DFR1500 DVD/CD Player - Digital AV Surround Sound Receiver that has no sound coming from any of the speakers, any suggestions? Other than that the receiver works great!

  • Anonymous Feb 26, 2009

    I was adjusting the bass on my insignia reciever, and the sound just went away. It was working fine for the last couple days it has been hooked up since we moved, and if i turn the volume up all the way I can faintly hear the sound. I tried unplugging it, but that didnt seem to reset anything. I tried all different "surround sound" options, and turning on/off the speakers. 

  • ccrane21 Apr 15, 2009

    no sound from any speakers. they do pop when you first hook them up.

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No sound coming out

Posted on Oct 17, 2009

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1 Answer

My surround sound won't work now when I play the dvd player


Could be many things - I know, bad answer. There is no simple answer or fix.

Without more info one can only speculate.

Please determine and answer as many or all of the following so that we can help.

1) What is the make and model number of the Surround sound unit?
2) What is the make and model of the DVD player?
3) How is the DVD player connected to the Surround sound unit?
3a) Is it connected via an HDMI cable?
3b) Does the DVD player have regular stereo connections that you are using (we call these analog audio connectors)?
3c) does the DVD player have digital audio outputs that are connected to the Surround sound receiver?
4) Did the DVD player EVER make sound?
4a) if yes - what changed?
4b) if yes - does this happen with different discs?

Now some general points.
I'll assume that the other sources do work and play sound through all speakers when they are supposed to play sound through all speakers.

Then - I'll assume that without changing anything else you select the DVD player input that used to make sound but doesn't now.

Problem could be the encoding option that you have selected when you play the disc.
Many DVD's and Bluray's have audio options that you can select from the disc's main menu.
Dolby digital is the most common - also known as AC3.
Some discs have another digital audio track called DTS.

Not all surround receivers can decode all formats.

Even if your surround receiver claims to be able to decode AC3 and DTS, they will not if you don't connect the correct cable to the receiver and usually map the input to the correct digital audio connection that you are using OR if your DVD player is not capable of outputting all formats.

There are many different ways to connect the gear and many different ways one can configure correctly or not; all contributing to whether you get sound or not.

So in the above example - by selecting DTS, you do not get any sound - then try another audio track option. Basic stereo usually works (also know as PCM - which is audio like a CD).

OR maybe you never properly configured the audio properties of the DVD player.

Go into the DVD's menu or set up options and see what you find but make sure you know how the DVD is connected to your surround receiver!

As you can see - there is no simple answer without a lengthy Q and A exchange first.

May 26, 2014 | Yamaha Audio Players & Recorders

1 Answer

Insignia nslcd2609


I'm not sure what you mean by "run surround sound from this tv" . If you are using an antenna for HIDEF you would run an optical cable from the tv to the optical input on your receiver labeled CD. If you are using a cable box or using a blu ray player simply run a coax cable from said box or player (digital out) into your receiver labeled DVD and run the HDMI cable straight into the back of your tv strictly for video. Note that some recent budget players have omitted digital audio outputs entirely. Hopefully your player has them. Hope this helps. Feel free to ask for clarifications.

Jan 19, 2014 | Insignia Audio Players & Recorders

1 Answer

Have lenoxx ht 500 surround sound speakers & dvd but dvd is broken, need to purchase another dvd player but can't source lenoxx model, what other models can i connect surround sound to? or whe


If your surround sound receiver unit has rca audio inputs(red/white), you can hook up any brand of DVD player that has rca outputs. You would hook the yellow output from DVD player to yellow input on TV. Hook red/white output from DVD player to red/white input on surround receiver. Hope this helps.

Jan 03, 2012 | Audio Players & Recorders

1 Answer

Surround Sound won't go on. Connected and setup all speakers. Did the speakers test. And playing a DVD surround sound won't go on.


You don't say what the DVD model is and how it's connected. What DOES work? Is surround not working for other sources, too? Have you connected the DVD player to other inputs to see if the problem is in it or the receiver? Is the digital input on the receiver assigned to the DVD player? You have some homework to do.

Jan 19, 2010 | Teac AG-D8900 Receiver

1 Answer

My home theater system plays cds but will not play dvds, what can I do to fix it, makes a scratching noise when i put dvds in it, but plays fine with a cd.


There is something wrong with the DVD drive assembly inside. If you're brave, take it apart and check on what is making the noise. Also, try using a q-tip to clean the laser head if it's accessible.

If that doesn't help, it's time for a new DVD player.

This is why I always recommend people buy a home theater system without a DVD player built in. The DVD player is the weakest link, and stand alone DVD players can be purchased for as little as $25 depending on if you want upconversion or not.

If you cannot get the DVD player working in your surround system, just replace it with a stand alone DVD player, if you can, check to make sure there are audio inputs on the back of the receiver. If there are no audio inputs on the receiver, you will have to get the entire surround system replaced. If so, purchase a separate DVD player and surround system.

Jan 13, 2010 | LG LH-T754 Theater System

1 Answer

No surround sound from Kenwood VR-5090


please select the 5.1 option in the audio menu of the reciever.

Jan 10, 2010 | Kenwood VR-5090 5.1 Channels Receiver

1 Answer

I have a dvd surround sound and LCD TV both Samsung. The surround sound has no input for coloured cable connection Can I use a HDMI cable from the dvd surround sound unit to the TV to make the TV work as...


Yes, and no. You can connect the HDMI cable from the DVD player to your television for audio and video, but you will not get true surround sound as designed by dolby or dts.

Dec 12, 2009 | Onkyo HTR500 Receiver

4 Answers

I just bought a Blue Ray player but my surround sound has a dvd player built in and only one input which I have my new Sharp TV plugged into. How can I hook up my Blue Ray . I have the HDMI cables


Depending on if your surround system has a hdmi input or not. if it does you can connect the blu-ray player to it. If it doesn't have an hdmi input you will have to run the hdmi cable from the blu-ray to the tv then run a set of rca cables (red and white plugs) from the tv audio out to the surround systems' audio input jacks to get sound through the surround system. Most surround systems don't have an auxiliary input for another video device.

Nov 21, 2009 | Onkyo TX-SR606 Receiver

1 Answer

Tv built-in dvd player wont play thru surround sound


use your t/v audio out with RCA cables to your reciever input like(vcr in, dvd in, dtv in)

Dec 20, 2008 | Yamaha HTR-5930 Receiver

1 Answer

Vsx-d810s anlogue to digital switching problem


The 7.1 input is for the discrete *analog* inputs, ie your dvd player has a built in decoder and has
eight analog outputs for the eight 810 inputs. Digital stopped at the dvd player.

Jul 13, 2008 | Pioneer VSX-D810S Receiver

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