Question about Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
open the mp tray
locate 2 white plastic egg shaped piece on the ends of the steel rod
gently push one or the other towards the back of the machine
if the paper jam error message is on then the roller will turn as soon as you give it a push
re load the paper
open and close door a or e
printing should resume
that white piece works with the paper lift to get the paper up to the in feed roller
Posted on Sep 16, 2008
I had a very similar problem with the ADF, it resulted in ADF paper jam - message and then in Req Code 2011.
I checked sensors and everything else, then called a epson service professional.
After telling him the Req Code, he knew the problem and said that the problem is the board, which needs to be exchanged, mentioning that this spare part is expensive.
I then checked the whole ADF again, now opening the long grey cover on the backside, I disonnected the connector cable from both sides and - using a multimeter - checked this connector cable for breaks.
Result: the violet cable was broken, so I soldered in a new wire, using the last cm of (old) wire on each side - and now the ADF works fine.
This cable is easy to change if you get the spare part, there is a connector plug on each side, on the ADF side is an additional ground wire (green) fixed with a single screw. Thats it !
For the electronic experts: the configuration of the connector:
sourrounding metal cover = ground, thick green Wire on the ADF side
If you turn the plug that way, that the two single contacts are on top, these are the colours:
1st row: brown - black
2nd row: green - yellow - orange - red
3rd row: grey - violet - blue
Hope this helps
Posted on Sep 17, 2008
Sounds like the document that is being sent to the printer, or the one if pending prints are present, has a page size set to other than what the printer has its set to for the tray feed (or tray feed is set wrong), so it is defaulting to the Manual Feed for insertion of correct medium CTM (not sure if int. but thats maybe a country thing we use A4, ENV and B5 mainly
Posted on Dec 01, 2008
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
Posted on Dec 04, 2008
SOURCE: Epson Aculaser C1100 E537
This suggests a fuser error. This is the hot unit at the rear top of the machine.
Steps are as follows:-
1. Open COVER FUSER.
2. Draw out the COVER RH boss from the hole on COVER FUSER while pushing
COVER RH outward, and remove COVER FUSER.
After removal check coninuity across heater lamp amd thermistor terminals. If either shows anyhing more than 13 Ohms then you need to replace your fuser unit.
Anything more than that requires hands on technical expertise.
Posted on Dec 20, 2008
Tips for a great answer:
May 10, 2010 | Epson ACULASER CX11NF All-In-One Printer
Nov 27, 2009 | Epson ACULASER CX11NF All-In-One Printer
Dec 03, 2008 | Epson Aculaser C1100 Printer
Dec 01, 2008 | Epson AcuLaser C3000 Printer
Nov 09, 2008 | Epson Aculaser C1100 Printer
Sep 01, 2008 | Epson ACULASER CX11NF All-In-One Printer
Dec 10, 2007 | Epson Aculaser C1100 Printer
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