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If you are loading a store bought DVD and that it what it say's. The transport needs to be replaced. roughly 150-200. If you are loading "burned" DVD's the format may be wrong and the unit cannot read it. Best suggestion I can give you is to first buy a "Laser Lens Cleaner" on that uses fluid. Any electronics store sells them for 15-20. Run it thru the unit a couple of times then try a clean, store bought DVD. If it plays, problem solved. With your DVD's, if you have any liquid car polish like mother's or meguiars, put a couple drops on the disc and spread around with your finger, let it set a couple then buff off with a microfiber towel. This works wonders for old scratched cd's and dvd's and helps protect new ones from getting scratched. As for the Lens cleaner, run it thru every product you have that uses discs 3 or 4 times a year, it's the best preventative maintance and only maintanance you can do on a CD player DVD or PC. Hope this helps
Sounds like it is not closing properly so the computer just opens it again ? if it is of the detachable type ( small release tag under computer marked with a closed or open lock icon next to release lever ) take out the drive with the door open it possible , check inside for any obstruction ( favorite place for children's random M&Ms ) if none visible check that the disk holder is below the carrige by using a small ruler place acroos the slide and see if the edges of the disc protrude above if not and you have found no foreign bodies in the drive replace the player into the machine .( I have found that occasionaly during manufacture the cariges are set a little high and as they wear they settle and they then catch on the center spindle ,gently easing the disc spindle holder down usually cures the problem .) There is I am afraid also a software glitch that causes this problem so if you have no joy with the first fix try uninstalling the drive from the Device manager and reinstalling on boot up . you do this by clicking on control panel .. then ... Device manager .. disk drives double click and the drives will appear select dvd and right click then uninstall .. for XP just go Control panel system device manager etc : reeboot and the computer will re install the DVD and hopefully clear the glitch .. hope this is of help to you Regards Vortash
try opening the Drive Trays, and hold a hot air dryer about 2-3 feet away for about 15-20 Minutes, Aim the dryer towards the opened trays. close the trays reboot the computer.
If still not working, i,d suggest putting a laser head cleaner in, and getting some more heat for your House.
Computers do usually tend to function much better at Room Temprature.
Hope this solves your problem.
Mike @ Compurepair.
I did fix it! The solution turned out to be pretty simple and easy!
Here is how:
1. open the box by unscrewing
2. rotate the multi-DVD holder counterclockwise (the problem was that the DVD spinner under the circuit plate was somehow stuck over the DVD holder)
3. you'll hear a click sound
4. turn it on and the problem solved!