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Re: Lexmark Optra 310 paper jam
Try fanning the paper prior to putting it in the drawer. use contact cleaner on a rag and clean the pick wheels. turn the printer onto its back to look at these. these wheels get a yellowish build up on them from the glue in the paper and the glue makes them smooth.also there is a balance spring that hooks to the autocompensator arm that the wheels are mounted to try moving this back one notch this will lighten the downward pressure applied to the paper this should fix your problem
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If you get a paper jam, the Paper Jam indicator light promptsyou to clear the paper path. If the paper has just started to feed from thepaper feeder when the jam occurs, pull the paper straight up out of the paper feeder. Open and close the printer cover toresume printing.
If the paper jam occurs inside the printer, remove the paper from the output bin. Turn the printeroff, then on.
If this doesn't clear the jam, open the printer cover.Remove the print cartridge and cover it.For additional assistance, please contactLexmark Technical Support
The problem is that you have paper that contains too much moisture. (I bet it's been in the printer for a long time and has absorbed moisture form the atmosphere.. has it been rainy lately? When the moist paper gets heated in the fuser, the excess moisture turns to steam which then condenses back to water
on paper guides etc. Your diagnosis that the water is causing the jam is correct.. Try using some dry paper and it should be fine.
The fuser unit has a pape sensor. If, for some reason, the sensor is stuck, the printer will read a paper jam. Open the rear door and inspect the paper sensor located in the fuser assembly. See if it came out of it's original position or if there is something blocking it from moving freely.