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The first thing you need to check is your vent system. If your dryer vent is clogged with lint, the dryer has a hard time expelling the moisture.
Then, if the vent is clean, try using a timed drying cycle instead of a sensor cycle. If your clothes get dry using the timed cycle, then you might have a sensor problem.
Also, make sure your wash machine is properly spinning out the clothes. I saw that once before where the customer thought the problem was with the dryer, but it ended up being their wash machine's ATC switch adding water at the end of the spin cycle.
Your moisture sensing bars may have junk on them. The way your machine detects drynesss ir with we clothes. As them wet clothes rub them bars they short out the board and that way it knows them clothes need a bit more time. If thm bars get a bit of softener oem and glaze over the bars then wetness won;t be detected no more and the control won't know them thangs is wet or dry and most likely declare a No Joy.
make sure the vent system is clean. any restrictions can cause the safety switches to activate and turn off heaters. When it cools, the switch resets and starts heating. Unit will continue to cycle the heat off and on. Make sure all elements are working.
try timed dry cycle instead of the auto-sensing setting. In your drum if you have auto dry such as less dry normal dry and more dry, There is a sensor sometimes in the drum and sometimes in the exhaust right after the blower. If in the drum then your clothes brush by this and if moisture is sensed then it keeps on drying. With your rack the clothes can't touch the sensor so it tells your dial to turn and that items are dry which in fact are not. Try this and see how it does.
This is caused by the dryer vent being blocked and not allowing the moist air to be removed from the dryer. To confirm this. Dry a load of close in a timed dry setting. Set the time on a specific time and then start the dryer. Wait for about 5 min. See if the timer has moved. If it has then the problem is not the timer. It is the exhaust vent being plugged up somewhere. Moisture how the auto dry setting works. The dryer sences moisture and runs longer to dry your clothes. With the dryer exhaust vent blocked, wet moist air is comming back into the dryer and fooling the sensor into believing the close are not dry and runs for a very long time. It is not uncommon for this problem to cause a dryer to never shut off. Your dryer exhaust vent is plugged up with lint somewhere.