Loud grinding noise when paper is feeding through machine
Noise seems to be from left side top of machine. Noise does not occur when receiving faxes and machine is printing these faxes. Grinding noise occurs when paper is fed through machine when faxing or copying. If you push down on key pad area on left side grinding noise sometimes disappears. Sounds like gear grinding. Can this machine be taken apart easily and gears replaced? Are replacement parts available on-line?
Re: Loud grinding noise when paper is feeding through...
Mine was indeed a gear problem. Took off the top cover and poked around. Found two areas that may have caused the grinding. 1. The lower roller shaft had slid to the left out of it's groove. By removing the handset cradle (3 release tabs are accessed underneath the toner hatch.) I could loosen the "gear box" (a black contraption with all the gears inside) and then snug the bottom roller into proper position. 2. I removed the "gear box" to look around. Don't know if I dislodged one of the gears while doing so, but noticed one was dislodged ;-) This required opening up the gear box by removing 2 screws and lifting off the motor. Then i could get at a gear that had come loose from a claw sort of piece. Note: the teeth of the loose gear needed to be on the motor side when sliding it back into the claw thingy. It seems to use a metal clip for friction control and perhaps proper spacing.
I noticed "some" wearing of gears, but doubt this is an issue. This machine has been used VERY hard for years and now, just by re-aligning things, it works once again.
My googling barely found any mention of troubleshooting this machine, so I shudder to think what finding parts would be like.
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What size paper is set as default on your end? If legal size, that may be why. Also- how quiet is the telephone line? If it is getting interference from a close proximity flouorescent light, or just noisy, it may be the noise being interpretted as a new page break.
If it is set up to autoselect the page size, look at noise as a possibility. If it is only a random occurance, it may be as simple as the paper itself sticking together slightly, (if it sticks together on the other end, there is not much you can do about that.) or the pickup feed may need the rubber tires cleaned.
If it only happens from one or two numbers and not others, it is likely line noise on either end. On your end, you can install some ferrite beads to reduce it, if on the other end, they will need to do it.
The loud clicking noise is either the toner cartridge or the paper feed.
If the jam occurs in the drum and toner cartridge then I recommend changing the toner.
If the paper is not being fed at all then you need to have the paper feed kit replaced.
If you pull the drum out of the machine. Close front cover. is the noise still there. If it is then you have a broken fuser gear. If noise is not there remove the toner cart. from drum reinstall the drum unit in machine see if noise is there. if noise is there then it will be the drum. If not reinstall the toner try that if noise comes back then it is your toner cart.
No there is no configuration page. The red blinking light means you have no paper under your blue tray or the paper empty sensor is broke. To identify the noise open the lid then close it, if you hear the noise while the fax is warming up then most likely you have a bad gear that meshes with the fuser drive gear, although it could also be the toner or drum. If it's not the toner or drum I stongly recommend a service technician , he should be able to provide an exit tray.
If you are not a technical person best thing to do is to show it to an expert. grinding noise means some part in the machine is running with the friction. and might brake something or scratch something. Find out persons who work on photocopiers in your area either samsung or Xerox. as this model comes with both the companies and Xerox people are generly better than samsung people.
2 different problems here. 1st is with document feed and 2 is with paper feed.
1st prob seems to be with the paper feed roller not meshing at the gear. Probably a broken piece on the lower document tray assembly. No real fix for this unless you can strip it out and haywire it.
2nd prob is probably a poorly meshing drum unit. Examine the gear teeth on both the drum and the machine. As you have replaced the drum already (presumably with a brand new one) You might possibly find a missing or badly worn tooth on the messhing gear in the machine.
Does it only make the noise when printing. Do you hear the noise when sending out faxes? I have heard grinding noises onlt when using poor quality toner refills, or the fuser gear and or drive gear asm is stripped. First try a known good OEM toner.