Question about HP Compaq Presario SR1500NX (PX786AA) PC Desktop

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Pointer locks up on the desk top after a power outage

I have a Compaq Presario Sr1500Nx desktop. We have had numerous short power outages recently which have shut the computer down. When I turn it back on, the mouse pointer is frozen in the center of the desktop and will not move, but the keyboard still works. I have to reboot in safe mode and use the keyboard to do a system restore. I have run diagnostics on the mouse and it checks out OK. This same problem seems to occur when I add new software or hardware. I am running Windows XP SP3 and Spyware Doctor antivirus.I also have 1G of RAM.

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Tried a different mouse? Maybe the power outage fried it. pc2 mouse? If it the wirring is fried or the mother board for the mouse is fried then you could purchase a USB mouse if you have an available port.  Finally download the mouse driver and reload it first.   Any more questions please ask. Thanks
http://h10025.www1.hp.com/ewfrf/wc/product?product=472140&lc=en&cc=us&dlc=en〈=en&cc=us

Posted on Jan 19, 2009

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