Question about Computers & Internet
Hit reset or hold the power button down until it turns off, turn it back on and if the cursor is still frozen you may have a problem with you touch pad.
Posted on Jan 05, 2013
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Posted on Jan 02, 2017
Fn F7 probably got pressed (turns on and off the trackpad. probably the dumbest thing to have a hotkey for)
Posted on Apr 23, 2009
double click the top left corner of the touch pad (there should be a yellow light that is illuminated when the cursor is frozen or locked).
Posted on Jan 05, 2011
Before you plan to return make sure you have done some or all of this things first:
1. Did you reboot after you installed the Enterprise 2007 ?
2. Did you make sure that if its a USB mouse that it is securely connected to the USB port ?
3. Were you able to move your mouse without any problem at all before the software installation ?
4. Have you had this problem before the installation of Enterprise 2007 ?
5. Have you done all your software and windows updates ?
6. Will the mouse work when booting into Safe Mode ( pressing F8 during re-boot before Windows Vista loads) If it does then your softwares need to be updated.
7. Did you check you device manager to see that theres no yellow exclamation anywhere in the Mice and othert pointing devices or under the USB controller section?
8. Is there a legacy USB port to be activated on your computer BIOS ?
If the installation caused your mouse to be frozen then try and uninstall the Enterprise 2007 by using your keyboard and tab to the programs uninstall.
If your mouse still doesn't move after doing all of the above things
then try another new USB mouse. Sometimes you may have to wait for several seconds (even up to a minute for new usb mouse detection) before the USB mouse cursor will move. If the second new USB mouse still wont work then return it to where you bought it as it could be faulty usb connector
Posted on Dec 28, 2008
Thank you for your query it would seem the touch pad has been locked
on most Asus laptops the key to unlock is to press the fn key + F6 key (the F key will have a rectangle on it and a finger or hnd pointing to it).
Please try and advise of the outcome
I hope this has been useful
Posted on Mar 13, 2010
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