Question about HP PhotoSmart C4180 All-in-One Color InkJet Photo Printer

1 Answer

Ink cartridge problem

Lcd screen says ' remove and check color cartridge. I've done that it looks fine but the printer refuses to print.

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  • kb16_kb16 Jan 20, 2009

    Thankyou so much, I never thought of that!

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Replace it.

Posted on Jan 19, 2009

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1 Answer

Fresh ink cartridges won't print at all.


First visit our Epson support page to ensure you covered : http://inkjet411.com/?page_id=1939

Since the Epson PRINTHEAD is not removable, then it is suggested you take a damp cloth and repeatedly blot/saturate the respective color ink port with water (distilled water is recommended):

1. Remove suspect ink cartridge (or cartridges).
2. Place a paper towel under the PRINTHEAD assembly.
3. You'll see a round mesh ink port where ink flows into the PRINTHEAD.
4. Thoroughly dampen the ink port with 0.5 to 1 teaspoon of distilled water (use an eye-dropper or similar, pour or drip directly into ink port).
5. Reinstall ink cartridge(s).
6. Activate the 'Clean Printhead' routine once or twice to see if the respective color(s) have recovered.

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

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Does not print evenly. Some lines are very faint. Have done calibration and cleaned print head several times. Prints from internet and e-mails okay. But does print from Simply Accounting, tax software...


Hi,

Welcome to FixYa.

Since you have already performed calibration and cleaned the printhead, kindly verify that the ink cartridges are not damaged and are completely seated in the printhead:

1. Lift the printer access door, then remove the ink cartridges from the printhead.

2. Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.

3. Verify that the KODAK Ink Cartridges have not been refilled.

4. Insert the black ink cartridge into the printhead, then press down firmly until you hear it click into position.

12_16_2011_1_33_15_am.jpg

5. Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position.

12_16_2011_1_33_59_am.jpg

6. Close the printer access door.

7. Check the printer status monitor on your computer (or the LCD screen on the printer) to determine if there is sufficient ink available for your print job.

NOTE: When the "Black ink cartridge is low" or "Color ink cartridge is low" message is displayed, print quality can be affected.

8.Reprint the original picture or document that had the quality problem.

Hope this helps. Thanks for using FixYa.

Dec 15, 2011 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Changing the black cartridge also require change of color


The printer is very good.I ve been using it for approx 1 year now.The printer works on a combination of both black as well as colour ink cartridges.If any of the cartridge is empty,printer will not print.Kindly call Kodak with your problems at 1800 421 6699 and they will take care of the issue for you.

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New tri-color cartridge has a problem. I can't see what.


I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color.
And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?

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The black cartridge needs replacing it sounds like. On many printers, that is the only way that you get black.

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Check and make sure you did buy the right one first.

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The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

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    Look for ink clogged on the printer head. Run cleaning or deep cleaning after installing the new cartridge before printing. Take nozzle check print.

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    Hi,

    We've encountered several problems like this and we end-up replacing the printer head especially separate printer head technology from ink-cartridge(s). Cleaning well do in most cases and original ink cartridges is always better:) and cleaning of nozzle should be done three times only for it may consume whole ink cartridge half empty. For the ink-cartridge with printer head builted-in the problem with missing color most likely on the contacts between the cartridge and tray. Please wipe the contact points gently with dry cloth or cotton buds. Try to check if the contact points were not rotten or corroded with dried inks. Have a nice day.

    Best regards,
    Rosener Guyano

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