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My dishwasher door will not stay up unless locked. I have installed new springs, to no avail

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  • Mike Lindsay Jan 07, 2013

    This is a Frigidaire Gallery model #DGBD2432KW1. The dishwasher is level. The door closes and latches. However, when the door is up and not latched, it will not stay up. Also, when the door is down and the bottom shelf rolled out, the door falls completely to the ground.

  • Sam Jan 08, 2013

    most likely the spring or linkage is come off. Try checking with the diagram at ftp://ftp.electrolux-na.com/prodinfo_pdf/kinston/5995554473.pdf

  • Mike Lindsay Jan 14, 2013

    I've replaced the spring and the linkage is still there. No help

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  • Dishwashers Master
  • 3,247 Answers

Might help with solution if you provide make and model number of dishwasher.

Sometimes the solution is a simple as ensuring the dishwasher is level so that the door shuts. The spring tension may need adjustment and usually there are a few screws at the top of dishwasher panel. Depends on make and model.

Posted on Jan 05, 2013

  • Mike Lindsay Jan 07, 2013

    This is a Frigidaire Gallery model #DGBD2432KW1. The dishwasher is level. The door closes and latches. However, when the door is up and not latched, it will not stay up. Also, when the door is down and the bottom shelf rolled out, the door falls completely to the ground.

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dragonsthatk
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SOURCE: Dishwasher door spring installation

http://www.partstap.com/ please go to this site for diagram thank you for useing fixya please rate me

Posted on Feb 25, 2009

  • 2 Answers

SOURCE: my KitchenAid dishwashers door will not stay shut.

Sure thing.
Our dishwasher is one that we put our own "Door on it" in our case, it matches the cabinet. It is designed for that.
I went on-line and ordered the replacement parts. I can't recall the site but I will look thru my files and send to you if I find it.
I removed our door front and slid the DW out about 1/2 to 2/3 of the way. I did not want to mess with disconnecting power and water lines. 1/2 way out should be enough room to work on the places you need to be. On both sides near the back and bottom you will see a large tension spring. Be careful not to bust a knuckle here. Using a sturdy hook of some kind is recommended. In place of that you might try a solid wooedn hanger with a heavy hook on it. BE CAREFUL, while pulling on the front part of the spring you will release the tension on the cord that is around the plastic guide wheels and attaches to the bottom hinge of the door.
Release the hook and then the tension you have on the spring. repeat this on the other side. With both sides free the door should lift off the hinges and the base it sits on. inspect your hinges. mine were bent, not much, but I was at whits end. I replaces both. I also replaced both cords that were attached to the tension spring and one of the plastic roller wheels ? I am sure there is a better name for them. It was the longer of that is on the tear drop shaped fastener.
I then placed the door back in posistion and closed it. On the the tear dropped shaped guide wheel (the one at the bottom) you will see that there are holes to adjust the tension. The closer you move this wheel towars the front of the machine, the more tension on the hinges. I set mine in the middle and this seemed to work. Before you slide it back in the space, try a test to see if the door stays shut. ie. run a rinse cycle too. Hopefully that is all you will need to do...BUT.
That was not to total solution in our case. I ended up ordering and replacing the door switch (a black plastic piece that is what the metal latch on the machine is supposed to "hook" into.
Replacing it is fairly simple. I did shut the power off for this. This part is replaced by taking off your face plate which is secured bu screws inside of your DW door around the edge. You will see 4 screws to remove and it "snaps" out. At this point you can see the working relationship with the latch, the switch and the contacts on the switch that the door latch (metal part coming out of the top of the DW) after replacing this...try the process again and hopefully your issue will be solved. I had to remove my latch and bend it back to the original shape and mess around with a slight bend to make it latch and hit the contacts in the door latch.
Good luck! I am sorry this is so long. :-)

Posted on Apr 12, 2010

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1 Answer

Dishwasher door won't latch


it is very likely the dishwasher is not levelled correctly or the springs in the door are too tight. Refer installation manual to check dishwasher levlelling and door spring is adjusted correctly. Please provide dishwasher make and model if you do not have the installation manual.

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If the door won't stay shut the issue is with the door catch not the door springs, But if you want to know where the door springs are you need to remove the outer cabinet of the dishwasher and you will see them on the lower sides.

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The door just flys open and slams down with no support. Won't stay closed unless pushed in all the way.


I'm no sure why the door is flying open but it the door is falling without any tension, it sounds like 1 or both of the cheezy nylon lines that hold the door springs or their plastic accessories have bit the dust. Look at page 24 of your installation instructions if you have them. Shows what they look like. If you pull the dishwasher out, you will see them in the front on the lower left and right. Our dishwasher is 7 years old and they have broken twice now.

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The spring on the door broke (loud sound) and now the door is heavy and doesn't stay up unless we latch it each time. How do we find instructions for installing a new spring?


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Dec 24, 2009 | KitchenAid 24 in. KUDI01FLSS Stainless...

1 Answer

Door is broken


Hello Hickin! It would appear that one, or both of the door springs which act as a counter-balance for the weight of the door, have broke.

To confirm this and get at the spring(s), close and lock the wash compartment door and use a screwdriver (might be a 1/4" or 5/16" nut driver instead) to remove the lower panel.

Once you have the lower panel off, you should be able to see the door springs on each side. You'll probably also see part of the broken spring lying in there too. If the door spring broke near the end by the hook, it is possible to TEMPORARYILY bend the spring with a set of channel locks and pliers to form a new hook end, that you can attach to the door clip. If the spring is broke near the middle, you'll need to get a new one.

Regardless, you'll need to locate the model number for your dishwasher and obtain a replacement spring ASAP, as the temporary repair will only work for a short while before the spring breaks again.

You might want to try Fagor at their site to see what the part number for the replacement spring is. http://www.fagoramerica.com/

The other option with your model number is to try the Sears part web site, which shows a line drawing and parts list for most applianances.

http://www.searspartsdirect.com/partsdirect/index.action

This repair is relatively easy for anyone to undertake and you can save yourself the cost for a service tech's labor charges, plus the trip/house charge they normally tack on.

I hope you find this Very Helpful and best regards!

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