Question about Cell Phones
*Important* Before attempting any of the below steps, please make sure your device has been properly backed up either to your computer or iCloud.
1. Confirm that you are able to sign in with the same user information on AOL's website. If you are unable to, the fix may be as simple as resetting your email password through AOL. (This step should be completed online, not on your iPhone.
2. Are you running the latest iOS? (If unsure, tap "settings" on the iPhone, then "General", and the 2nd tab within General should read "Software Update".) This tab will let you know whether or not your iPhone is completely up to date. If it is proceed to Step 3. If not, simply tap the Update tab and see if it fixes the issue. The majority of iPhone problems can be fixed with a simple software update.
3. Remove all email from the phone under the "mail, contacts, and calendars" in the "Settings" app. Once all email accounts have been deleted from the phone, restart the device and input the email information again only this time choose "Microsoft Exchange" as the account type. If you are unfamiliar with setting up an Exchange account read below -- Email: your AOL email address spelled correctly -- Domain: AOL.com -- Username: AOL username (usually your email address) -- Password: your AOL sign in/email passwordOnce the information is entered correctly, hit the "Next" button in the top right hand corner. Upon verification you will be prompted for the "Server" underneath the "Email" tab. -- Server: imap.aol.comIf none of the above fixes this issue, I would recommend visiting the nearest Apple store as they will either DFU the phone (replace the firmware) or give you a brand new phone. Hope this helps,
Posted on Jan 05, 2013
1)do check your cookies.
2)Do check your AOL mail server settings.
3)DO Try disabling your firewall
4)DO Check your Internet
5)DON'T Forget to try different browsers
6)DON'T Forget to check your browser's privacy settings
7)DON'T Forget to clear your cookies, cache, and history
8)DON'T Forget to see if the problem is with AOL
get free tech support @1-800-935-0537
Posted on Jul 03, 2014
For gods sake please dont use AOL email. Total junk. Dont say I didnt warn you but if you must. See AOL email FAQ page for updated server addresses for incoming and outgoing mail settings
Posted on Apr 05, 2014
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
This is nothing to do with hotmail..it is your setting..I assume that you made it all necessary inputs thru
-*setting-*mail account-*add an account- * enter hotmail info
and you are done..
Than you make that account -*Active -and go to main menu to click -*Receive mail-(you must have a wi-fi connection too)
your mails should be downloaded into iPhone.Hope you will succeed.
If problem continues send me an email that I can send you the some screen pictures of iphone for this setting.
Posted on Sep 26, 2010
SOURCE: I cannot send mail from
1- Delete the email account from your phone and re-enter it.
2- Passwords are normally case-sensitive, make sure you are using the correct characters.
3- Log into your email account from a computer and confirm your password is correct and works.
Change your password at your computer, log in and make sure the new password works, then start with step 1 above.
Posted on Jan 04, 2011
Go into the mail settings and change the passwords to the correct ones. There should be two, one for sending and one for receiving. If there is the same error, reset the password for where the account is online. If still no luck delete that account too and add it back in fresh.
Posted on Mar 02, 2011
SOURCE: I cannot access my gmail
FIRST OF ALL CLEAR YUOR PRIVACY DATA FROM YOUR PHONE NEXT YOU NEED TO ENSURE THE USERNAME AND PASSWORD FOR GMAIL IS CORRECTFOR THIS YOU CAN CREATE A NEW ACCOUNT OR JUST SIGN UP A NEW ACOUNT
Posted on Jul 29, 2011
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