Question about Washing Machines
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Posted on Jan 02, 2017
SOURCE: won't agitate
Ours did this and it was because the bearings had busted. I called a local repair guy and he told me over the phone just by listening to the sound. Maybe you could do the same. I do know this, if it is your bearings, buy a new washer. It's not worth the repair...trust me.
Posted on Aug 04, 2008
this is the site to find out how to fix your washer.
you have a broken drive coupling.
it probably wont agitate or spin, but will fill and drain.
you need to remove 2 screws from the control panel, hinge it back and then remove the 2 brass colored clips that hold the cabinet to the base. once you do then pull the entire cabinet forwards to a 45 degree angle and pull it off the base.
then pull the 2 clips off pump and then 2 more on the motor. that will allow you to get to the drive coupling. you will find it to be broken.
replace it with part number 285753a for about 15-20 bucks.
Posted on Jan 31, 2009
It sounds like you have a broken motor coupling. This is a very inexpensive and simple repair.
If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:
The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.
A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.
Posted on Jul 23, 2009
THIS IS A TYPICLE PROBLEM . BETWEEN THE MOTOR & THE TRANSMISSION THERE IS A COLLECTOR ASSEMBY (THREE PIECE
SET) REAL EASY TO GET TOO EASY TO FIX . ALSO COST EFFICENT
Posted on Sep 21, 2009
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.
Also see the Whirlpool / Kenmore service manual for top load direct drive washers.
See the following for how to remove the cabinet, pump, motor and transmission. YOU DON'T HAVE TO REMOVE THE AGITATORS OR TUB.
I had the same problem with major gear grinding during the spin cycle and this solved it.
Within the transmission are a set of plastic cams that raise the agitator gear when moving into the spin cycle. If the cams are worn, the gear won't lift high enough (about 1/18") and the gears will grind.
Assuming that you know how to remove the cabinet, agitator (you don't need to remove the tub), pump, motor and transmission the agitator cam and follower use the same whirlpool part number 62580/01. This is a plastic set used to raise the agitate gear on the shaft.
I had the same problem with gear grinding and this solved it.
Pull the transmission.
Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.
Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.
Remove the transmission cover.
Pull off the spin pinion.
Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.
The two plastic agitate cam parts pull right off. Don't lose the washer on top of the cams.
Replace the cams, washer, spring and clip, pinion, oil (assuming you drained the oil first), cover and clutch parts.
Line up the transmission so that the release cam on the brake drum will snap onto the clutch spring retaining clip and put all parts back in the washer.
The basic tools are screwdriver, small socket set with up to a 1/2" socket, vice grips or good pliers (to remove and replace clips)
Be sure to align the holes on the Motor Coupler correctly or the motor and transmission won't fit together correctly.
Following is also the Whirlpool parts list for their commercial top load direct drive washers that has a better description of the cams.
It is a bit of a messy job but much ($10 vs $170 for a transmission) less than having a service person replace the transmission.
Be sure to study the Service manual so that you can see exactly how the cams work.
Posted on Jan 26, 2010
Testimonial: "Thanks, this was helpful. Unfortunately, we couldn't locate any broken parts. "
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