Question about HP Photosmart M417 Digital Camera

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Will not transfer pictures to PC

Error message says no new images found. My PC is running Vista; is there a compatability problem? I can transfer pictures to PC's running on XP just fine. Using USB connection from camera to PC. Am I missing some software, maybe?

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  • slambertski Jan 28, 2009

    Same thing - I tried to import pics for the first time on Vista. It says there are no new pics; I tried it both with and without a memory card in the camera.

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  • HP Master
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Consider NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use Windows Photo Gallery or any other photo cataloging program.

Posted on Sep 14, 2012

1 Suggested Answer

Moe09
  • 18 Answers

SOURCE: transfering the images

be sure about the source selected in the software, or try the old way and use your cam as a mass storage, it will be like any flash memory, go to My Computer and open the new drive !! and enjoy

Posted on Aug 30, 2009

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I may be able to add some advice on how to solve this unfortunate problem of "file contains no image data". I have been suffering from the same problem. I have recently been on some amazing vacations and the photos I have lost due to this problem have been invaluable to me! I would pay an insane amount of money to get these photos back, but unfortunately I cannot!
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http://www.vavolo.com/productdetails.asp,mode,1,ProductID,3908,gclid,CPqsn6iJ-JMCFQEnGgod1UrbWg
A card reader that will help you in transferring pictures from you’re camera to you’re PC while using Vista.
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M

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this solution was originally written by a fellow expert dauphine



You can download PictureProject software from this address: http://chsv-soft.nikon-image.com/jpn/software/win/S-P2____-175WU-JPNJP.exe

That is the only Nikon software that supports Vista since your camera is "outdated".

Here is a quote from Nikon site:


  • We had released a Windows Vista-compatible version of PictureProject, v1.7.5, for use with the models listed below, and all models that followed. PTP (models supporting the PTP protocol) and Mass storage USB transfer options can be used for camera connection. However, the camera's transfer button can not be used to transfer pictures over a PTP connection. Set the USB transfer option to Mass storage to enable the camera's transfer button.
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You can download PictureProject software from this address: http://chsv-soft.nikon-image.com/jpn/software/win/S-P2____-175WU-JPNJP.exe

That is the only Nikon software that supports Vista since your camera is "outdated".

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