Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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Scan job returns error job is done improperly. Check log 6385

This scan job is set up with SMB protocol to scan to a shared folder with username and password authentication built in. Any Ideas as to why we are getting this error?

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  • mogobs Mar 13, 2009

    "Scan job returns error job is done improperly. Check log 6385"

  • Anonymous Mar 28, 2014

    job has been done improperly check the log. this massage shwo

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I had this problem when sending to mail account.
This can also be changed for ftp/smb.
So maby this is the answer to you problem.

Solution: Extend the time-out from 90 to 300 seconds

Goto the setting of the machine (http://<ip>) and login with Administrator account.
On the page Network click on Email/SMTP.
Change the Time-Out setting to 300 seconds.

Good Luck!

Greets,
Ivan

Posted on Mar 18, 2009

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Everything depends on how you have it set up through the web interface of the Xerox. If you're using the SMB protocol for network scanning be sure that the folder you are trying to scan to is shared and that the user that you have set the xerox machine to use has LOCAL read and write access to that folder. Occasionally i've seen a firewall issue, but it's rare. All of this assuming that the OS on the PC your scanning to is running XP,Vista, or Server 2003. If you're running Windows 7 or Server 08, forget about it and switch to a FTP protocol and install Filezilla or add IIS through the add windows components and set up an FTP site. With either SMB or FTP, be certain that the username has read/write/delete access to the folder you are trying to write to (domain username will not do with this model). I hope this helps.

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Job has been done impropely. Check the log


you have to check the settings, check that everybody can read/write to the folder you share, be sure to give the right path to the directory forr printer. maybe you have to use name and pwd

Sep 25, 2009 | Konica Minolta bizhub C250 All-In-One...

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Job has been done improperly check log files


The first thing to try is to restart the Bizhub. Power switch for that is located behind the front panel where the toner cartidges are. Not the switch to the side of the operation panel.

If that doesn't work, you need to check the job history. Press details, there will be a description of the error.

Server Connect Error: The Bizhub cannot find your computer.
Things to check:
Firewall, ports that need to be open are TCP 139, 445, UDP 137, 138
Netbois resolution not working, try using your PC's IP address instead.
If using Host Name to resolve, try Host name in uppercase.

Folder Not Found:
Check to make sure you are using the correct share name. Not necessarily would be sd.

Login error:
Need to use a Username/Password which is an active account which has priveledge for the shared directory. If on a domain, use a domain authentication string for the username (username@domain.com) If on a workgroup, \\COMPUTERNAME\Username If your password rotates every 60-90 days, could be that all you need to do is update the Bizhub with that information.

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How to setup scan to pc on Konica minolta bizhub 350 Error ED09C7


Your configuration sharing SMB folder is incorrect. Create desktop folder rename all upper case SMB right click on the folder and click sharing and set full control to everyone. Go to web brouser type in the ip address of the printer log on to administrator password 8 zeros or 12345678 and change the setting.

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We have set up a scan on a C352 using SMB and scanning to a shared folder on our file server. The scan included user name and password with authority to write to that folder. We get an error that the job...


Check the log/details.

It will clarify if it is a server connect error or a log-in one.
It will give you the details as to where the function is falting.

It may be as simple as entering the file path correctly.

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you have to input your computer name instead of ip address. also you may use reference or something to look up your computer form lan network, thats the best way. and if you find your computer and shared folder and first scan is completed successfully you may add this path to address book

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Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
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  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
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  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.

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