Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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Scan job returns error job is done improperly. Check log 6385

This scan job is set up with SMB protocol to scan to a shared folder with username and password authentication built in. Any Ideas as to why we are getting this error?

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  • mogobs Mar 13, 2009

    "Scan job returns error job is done improperly. Check log 6385"

  • Anonymous Mar 28, 2014

    job has been done improperly check the log. this massage shwo

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I had this problem when sending to mail account.
This can also be changed for ftp/smb.
So maby this is the answer to you problem.

Solution: Extend the time-out from 90 to 300 seconds

Goto the setting of the machine (http://<ip>) and login with Administrator account.
On the page Network click on Email/SMTP.
Change the Time-Out setting to 300 seconds.

Good Luck!

Greets,
Ivan

Posted on Mar 18, 2009

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Posted on Jan 02, 2017

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1 Answer

How do I Scan from a C2020?


In regards to scanning from a Canon ImageRunner to a Mac, this used to be done via SMB. But then Apple modernized the SMB protocol in Lion & Mountain Lion & Mavericks, and Canon decided to remain in the dark ages with their old-fashioned SMB protocol support. So therefore, Canon ImageRunners are now incompatible with Lion (OS X 10.7) & Mountain Lion (OS X 10.8) & Mavericks (OS X 10.9) & Yosemite (OS X 10.10) & El Capitan (OS X 10.11) for scanning via SMB.
The solution is that we now have to use the FTP protocol for scanning, when scanning from a Canon ImageRunner to a Mac running Lion (OS X 10.7) or Mountain Lion (OS X 10.8) or Mavericks (OS X 10.9) or Yosemite (OS X 10.10) or El Capitan (OS X 10.11).
To use the FTP protocol, you first need to enable it on your Mac by going into the Terminal and typing this command:
sudo -s launchctl load -w /System/Library/LaunchDaemons/ftp.plist
After enabling FTP via the Terminal, go into the Sharing system preference. Enable File Sharing in the left margin. Add the shared folder where you want the scans to end up. We usually like to create a folder on the Desktop entitled "Canon Scans", so you can just drag this folder into the list of folders. Click on the "Options" button to make sure that AFP is enabled, but you do NOT need to enable SMB.
Now you can go into the Network system preference where you will need to manually assign a static IP address for your machine. The Canon ImageRunner will need this static IP address so that it can find your Mac.
Once you've done all of the above, you can now create a new "one touch entry" on the Canon ImageRunner printer to scan to the shared folder on the Mac.
To do this, click on the physical button on the copier that says "Additional Functions", then press "Address Book Settings".
Then, on the Canon ImageRunner screen, press "One Touch Buttons".
On the next screen, press an existing name to edit it, or press a numbered button to edit a new name. (You can scroll through the pages with the arrows on the right.) You must press the "Register/Edit" button to add or edit that button.
If you're adding a new button, then on the next screen, you'll have to press "File".
Then you'll be taken to the next screen. The information to type in is the following:
Name: Give the button a name
One-touch Button Name: Give the button a short name that will fit on a button.
Protocol: FTP
Host Name: The static IP address that you assigned to the Mac. Do NOT use any special characters or slashes... just enter the IP address.
Folder Path: shared folder name. The trick to this is that you have to give the path from the starting point of the home folder. So if the shared folder is named "Canon Scans" and it sits on the desktop, then type in this file path: "Desktop/Canon Scans" (without the quotes).
User: the full account name of the account which owns the shared folder.
Password: the password for the account which owns the shared folder.
And that's it! You are now all set to scan from your Canon ImageRunner to your Mac!
I hope you enjoyed this article. If so, please donate a small amount via Paypal so that I can continue to post blog articles in the future.

Jul 15, 2014 | Canon for IMAGERUNNER C2020 C2050 C2058...

1 Answer

Workcentre 5845 cannot scan to windows xp


My guess you have updated software that does not support xp.

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1 Answer

016-782


Everything depends on how you have it set up through the web interface of the Xerox. If you're using the SMB protocol for network scanning be sure that the folder you are trying to scan to is shared and that the user that you have set the xerox machine to use has LOCAL read and write access to that folder. Occasionally i've seen a firewall issue, but it's rare. All of this assuming that the OS on the PC your scanning to is running XP,Vista, or Server 2003. If you're running Windows 7 or Server 08, forget about it and switch to a FTP protocol and install Filezilla or add IIS through the add windows components and set up an FTP site. With either SMB or FTP, be certain that the username has read/write/delete access to the folder you are trying to write to (domain username will not do with this model). I hope this helps.

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Connect to copier/scanner using web browser. Click Administration tab, and logon use the copier's username/password. Click Network Click SMB Session Click SMB Session box In section called "SMB Signing of SMB Server", the default of "If client agrees, digital signature is done for communication" needs to be changed to "Digital signature isn't done for communication for the server" Click Set button at top, then Save button, and the copier will reset.

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1 Answer

Job has been done impropely. Check the log


you have to check the settings, check that everybody can read/write to the folder you share, be sure to give the right path to the directory forr printer. maybe you have to use name and pwd

Sep 25, 2009 | Konica Minolta bizhub C250 All-In-One...

1 Answer

Job has been done improperly check log files


The first thing to try is to restart the Bizhub. Power switch for that is located behind the front panel where the toner cartidges are. Not the switch to the side of the operation panel.

If that doesn't work, you need to check the job history. Press details, there will be a description of the error.

Server Connect Error: The Bizhub cannot find your computer.
Things to check:
Firewall, ports that need to be open are TCP 139, 445, UDP 137, 138
Netbois resolution not working, try using your PC's IP address instead.
If using Host Name to resolve, try Host name in uppercase.

Folder Not Found:
Check to make sure you are using the correct share name. Not necessarily would be sd.

Login error:
Need to use a Username/Password which is an active account which has priveledge for the shared directory. If on a domain, use a domain authentication string for the username (username@domain.com) If on a workgroup, \\COMPUTERNAME\Username If your password rotates every 60-90 days, could be that all you need to do is update the Bizhub with that information.

Jul 30, 2009 | Konica Minolta bizhub 250 All-In-One Laser...

1 Answer

How to setup scan to pc on Konica minolta bizhub 350 Error ED09C7


Your configuration sharing SMB folder is incorrect. Create desktop folder rename all upper case SMB right click on the folder and click sharing and set full control to everyone. Go to web brouser type in the ip address of the printer log on to administrator password 8 zeros or 12345678 and change the setting.

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1 Answer

We have set up a scan on a C352 using SMB and scanning to a shared folder on our file server. The scan included user name and password with authority to write to that folder. We get an error that the job...


Check the log/details.

It will clarify if it is a server connect error or a log-in one.
It will give you the details as to where the function is falting.

It may be as simple as entering the file path correctly.

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5 Answers

SMB Scanning


I had the same issue and fixed it by adding the group "Everyone" to the shared folder permissions (where I was sending my scans) and assigning the "Everyone" group rights to "change" and "read".

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