Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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Scan job returns error job is done improperly. Check log 6385

This scan job is set up with SMB protocol to scan to a shared folder with username and password authentication built in. Any Ideas as to why we are getting this error?

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  • mogobs Mar 13, 2009

    "Scan job returns error job is done improperly. Check log 6385"

  • Anonymous Mar 28, 2014

    job has been done improperly check the log. this massage shwo

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I had this problem when sending to mail account.
This can also be changed for ftp/smb.
So maby this is the answer to you problem.

Solution: Extend the time-out from 90 to 300 seconds

Goto the setting of the machine (http://<ip>) and login with Administrator account.
On the page Network click on Email/SMTP.
Change the Time-Out setting to 300 seconds.

Good Luck!

Greets,
Ivan

Posted on Mar 18, 2009

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Posted on Jan 02, 2017

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