Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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We have set up a scan on a C352 using SMB and scanning to a shared folder on our file server. The scan included user name and password with authority to write to that folder. We get an error that the job is done improperly. Check log 6385 Any thoughts as to why this would be?

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  • 167 Answers

Check the log/details.

It will clarify if it is a server connect error or a log-in one.
It will give you the details as to where the function is falting.

It may be as simple as entering the file path correctly.

Posted on Feb 17, 2009

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2 Answers

Hi Am having kyocera 4050 b&w Copier i have problem with my scan its showing the error code is 1102 can u help me


Here is what an 1102 error is and what some of the things to look for are.. hope it helps..

1102 SMB(SMB)

Error: User/Password or SharedName/FolderNameDomain name not entered as Domain UserInput
User Name with one of the form "Domain\User", "Domain/User", "User@Domain"SMB)
User Name/Password or Shared Name/Folder Name ErrorSpecify invalid User/Password (includes unspecified)Input correct User Name/PasswordSpecify the User who is not permitted for accessing to the folderInput correct User and Password

Check access limit for send destination folderSpecify invalid Shared NameInput correct Shared Name

(See the reference for the symbol which is possible to use for Shared Name)Host Name ErrorCheck if any prohibited letter (see the reference) for Host Name is included or notSCAN TO EMAIL(SCAN TO EMAIL)

User Name/Password ErrorUser ID for Authentication is not entered/entered wrong User ID

Wrong Password for Authentication is enteredInput User ID/Password which is used for Authentication from [Advanced] on Command Center correctly

([Login User Name] on [POP3] page or [SMTP] page)

It's actually related with SMB.

The shared folder on the server may be blocked by an open ghost connection.
A restart of the samba service may repair

In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply.

If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

Jun 05, 2011 | Printers & Copiers

4 Answers

Unable to access scan folder of Toshiba e-Studio 232 scanner from windows 7 system


Connect to copier/scanner using web browser. Click Administration tab, and logon use the copier's username/password. Click Network Click SMB Session Click SMB Session box In section called "SMB Signing of SMB Server", the default of "If client agrees, digital signature is done for communication" needs to be changed to "Digital signature isn't done for communication for the server" Click Set button at top, then Save button, and the copier will reset.

Nov 08, 2010 | Toshiba Printers & Copiers

1 Answer

Device does not recognize delivery server


this device does not support scan router v2 lite.
your best bet would be to set up using SMB scan to folder.
set up is pretty straight forward create a folder on the root of C: ie C:scans
share the folder with full permissions, simple file sharing has to be turned off!!
then go into the device web page using the IP address ie: 192.168.xxx.xxx.
go to configuration and smb create a user name ie: bill then point the device to the computer you created the folder on, ie: bill's pc/c:scans
save the configuration log out of the web utility reboot the device and you should have succesfully created an smb folder share.

if this resolves or answers your query please rate me accordingly
good luck and thanks

Aug 01, 2009 | Ricoh Aficio 1515MF All-In-One Laser...

2 Answers

I cannot setup the scanning to file/server function


Remove the Server path entry.....
In your case server path (should be empty)

Jul 27, 2009 | Laser 3115cn All-In-One Printer

1 Answer

Konica Minolta Bizhub 350


You are getting a failure sheet. This happens when the scan doesnt go through. I think you are reffering to SMB scanning, which needs to have the following setup on both the MFP and the copier.

Host ID or NAME - IP address or hostname with DNS resolution.

Share Name - This is your SMB share name or folder share name on the remote PC

User Name - This is an account that is configured on the remote PC

Password - This is the password for the account setup on the remote PC.

Some things to keep in mind: Third party firewalls can block the bizhub from writing files.

Set share permissions to full control. (under sharing tab> permissions buttion)

Set NTFS permissions to at least write access. (if you have a "security" tab on the shared folder.

Or, you may see something like "allow network users to change my files" on the sharing tab. This basically does the same under different configuration scenario.

One last thing. If you havent changed anything since the problem started, it is probably just something like an expired password on the account that is setup for the copier.

Good Luck.

Jun 05, 2009 | Konica Minolta bizhub 350 All-In-One Laser...

2 Answers

KM-1820 scanner setup


The KM-1820 to scan to PC is using SMB, FTP or e-mail.

for SMB:
I am assuming you have the KM-1820 connected within the network and a static IP address for it.
open any Internet browser and go to KM-1820's IP address.
You should see the Command Centre web page.
Go to Basic page and add/register a contact within the Address Book.
Give a name and at the SMB section field, fill up with your computer hostname or the ip address of your computer where you want to scan. Fill up the user name with the local user name - the one what you are using to get into your computer - or create a new LOCAL user for your PC lets say "kyocera". So for SMB will be your computer and username: kyocera. (You will need a password for that computer user (kyocera) ). Then create a folder "scan" where you want ot receive the scanned files and add "scan" at the path field (SMB section of that webpage - command center).
Now share the folder "scan" as "scan".

if you want you can always use the scan to e-mail !! but you need a smtp server. All the settings can be done using that command center webpage.

Dec 08, 2008 | Kyocera Copystar CS-1820 Black and White...

1 Answer

Currently working on XEROX WorkCentre Pro 55. Want to scan documents to my computer from newwork printer. What do I need to set up in order to utilize this feature. I tried scanning to a programed user...


> Support & Drivers > WorkCentre Pro 55 Support > Search Results Solution: Set up Network Scanning Using Server Message Block (SMB) Filing With CentreWare Network Scanning Software v 5.5x bttn_print.gifMake Printable bttn_email.gifEmail this page elem_1_spacer.gif Prerequisites:
  • The printer must be connected to the network.
  • The IP Address of the printer is required, and the HTTP option must be enabled on the printer. If you do not know the IP Address, or whether HTTP is enabled, print a Configuration Report. See the Related Items below for additional information. If you do not have this information or the printer is not configured correctly, contact your System Administrator for assistance.
  • A user account for the scanner to login to the scan server must be created (account needs full control access rights). The user needs to be a local user on the workstation and not a domain user.

    NOTE: SMB uses local rights and not domain rights. Record the username and password for future use.

  • A directory to be used as a repository for the scanned files must be created. The directory must then be shared.
  • The Hostname of the workstation must be known.
  • CentreWare 5.5x must be installed on a Microsoft Windows server or workstation on the network.
From the workstation or server where CentreWare is installed:
  1. Click on [Start], point to [Programs], select [Xerox CentreWare], and then select [Add Network Scanner]. The Add Network Scanner Wizard window will be displayed.
  2. Click on the [Enable a new Xerox System Scanner for network scanning and associate it with a scan server] radio button, and then click [Next].
  3. Select [Specific IP Address] from the Find Devices pull-down menu and continue with step 4, or select [Specific TCP/IP Hostname] and skip to step 5.
  4. If Specific IP Address is selected, an IP Address field will be displayed. Enter the IP Address of the printer in the field, click [Next], and then skip to step 7.
  5. If Specific TCP/IP Hostname is selected, a Hostname field will be displayed. Enter the printer’s TCP/IP hostname in the field, and then click [Next].

    NOTE: Select Specific TCP/IP Hostname if the Printer is using DHCP to resolve the IP Address and has a Hostname assigned.

  6. If the printer has been configured for Scan to File, a window will be displayed with a 'This device has already been configured for network scanning. Continuing will overwrite its current configuration. Do you want to continue?' message. Click on [Yes].
  7. The Enter Password window will be displayed. Enter your system password in the field provided, and then click [OK]. The Server Type (Filing Protocol) window will be displayed.

    NOTE: The initial system password at machine install is 1111. If the administrator encounters a problem with changing the password, or forgets the password, a service call must be placed.

  8. From the Server Type (Filing Protocol) pull-down menu, select [Windows (SMB)].
  9. Click on the [Browse] button located below the Location (\\Server\ShareName\Path) field. The Choose Location – Windows (SMB) window will be displayed.
  10. Browse to the server and then to the Scan folder where the CentreWare scanning folders will be installed, and click [OK]. The Location field will be displayed with the scan server name and the path to the shared scan folder.
  11. Click [Next]. The Xerox System Login Name window will be displayed.
  12. Enter the scan user name and password (this is the user account the printer will use to login to the server share) in the fields provided, and then click [Next]. The Distribution Server window will be displayed.
  13. Do not make any changes. Click [Next].
  14. Click on [Manage User Templates]. The Manage User Templates window will be displayed.
  15. Click on [Modify Template List] to begin selecting template users for this scan server installation. The Modify Template List window will be displayed.
  16. Make a selection from the list of Users and Groups, and then click on [Add] to create a scan folder and template for the selected user or all members of a selected group. If necessary, repeat this step to add additional users or groups.
  17. When you have finished, click [OK] twice. The Finish window will be displayed.
  18. Click on [Finish] to upload the scan settings to the printer. The Add Network Scanner Wizard window will close when the settings have been uploaded.

Jun 02, 2008 | Xerox Printers & Copiers

2 Answers

Scan to smb


Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.

May 19, 2008 | Xerox WorkCentre M128 Copier

2 Answers

RE : Xerox WorkCentre M128 016-782


Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.

May 19, 2008 | Xerox WorkCentre M128 Copier

2 Answers

RE : Xerox Work Centre M128 016-782


Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.
  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.

May 19, 2008 | Xerox WorkCentre M128 Copier

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