Question about Epson Perfection V500 Flatbed Scanner

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I have an Epson V500 scanner. Whenever I plug it in / turn it on it cycles through it's warm up and then shuts itself off. I can pull the power plug out and then reinsert it to turn it back on. Bu

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  • 117 Answers

Sounds like an internal part is heating up and shorting out- I know this will sound crazy, but put scanner in fridge or outside if you have cold nights, and see if it stays running longer before quitting.

Posted on Jan 07, 2013

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  • 2 Answers

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Posted on Jan 02, 2017

sherlyn c
  • 134 Answers

SOURCE: By using the epson v500 photo I get the following

Possible driver issue. You have to reload the twain driver.
To uninstall the twain driver, please follow the ff instructions:
- Trash epson scan and epson scanner monitor from the harddrive
- Go to the library, then application support. Trash epson scanner module.
- Go to the library again, then image capture. Trash twain data sources.
- Go to the hd. Click on users. Click on the name of your computer. Click on library, then preferences, then epson. Trash epson scan.
Empty the trash and restart your mac.
When your mac is fully back on. Go to http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88368&prodoid=63070478&BV_UseBVCookie=yes&infoType=Downloads&platform=Macintosh&x=23&y=13 and you are now ready to install the Scanner Driver and EPSON Scan Utility v3.27.

Posted on May 03, 2009

  • 35 Answers

SOURCE: EPSON V700 Photo Scanner

Unplug the power supply from the power port on the scanner then plug it back in after a few seconds and power-up if it isn't already on. This happens to me a lot and this works every time. Frustrating though.

Posted on Jun 14, 2009

ohms
  • 1879 Answers

SOURCE: Epson Perfection 3170 scanner will not turn on.

having the scanner repaired will cost more than a new one.

Posted on Sep 07, 2009

  • 1 Answer

SOURCE: Epson Perfection V500 photo scanner, carriage unit unable to move

I have had the sam problem on 2 of the same scanners. Open the scanner cover and slide the transparency unit transportation lock to the unlocked position. Then close the scanner cover.Power it on and there you go.Somehow this little switch can get moved and there is the grinding noise and not working.

Posted on Oct 24, 2009

  • 1 Answer

SOURCE: Epson V500 scanner will not scan film

You're problem is Vista, not the v500!

Posted on Jan 01, 2010

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1 Answer

Epsonscan program won't start


Is the Scanner turned on and plugged into the PC.

Ensure it is on and launch the software again. If there is still an issue, re install the software using the latest from the Epson support site.

Feb 17, 2013 | Epson Perfection V500 Flatbed Scanner

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Epson v500 flashing green light


I have the exact same problem, sometimes it works and it starts warming up, but most of the time it just shows a green light and no response.

May 17, 2012 | Epson Perfection V500 Flatbed Scanner

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I have a new epson V500. I can't get it to


Hi Make sure you are in professional mode, and make sure that you have the thumbnail view ticked, bottom left hand corner lo the proffesional mode screen, hope this works

Aug 21, 2011 | Epson Perfection V500 Flatbed Scanner

1 Answer

I have 2 Epson V500 Scanners, 1 of them I just have on standby. The one I use daily does not turn on. I tried using the cables of the standby unit already. I checked the fuses on the plugs of both...


  1. Check that the power socket switch is on Make sure your scanner's power cord is securely connected to the scanner and a working electrical outlet.
  2. If your scanner is supplied with a power adapter, make sure your scanner's AC adapter is securely connected to the scanner and a working electrical outlet.
  3. Make sure that the power outlet works. (If necessary, test it by plugging in another electrical device and turning it on.)
  4. Check that the power switch is on at the mains socket. If this is on, carefully check the power cable to ensure it is not damaged and remove then reseat it before attempting to turn the scanner on again. If your scanner has a power button, make sure that the button is depressed so it is turned on. Also, make sure that your outlet works and is not controlled by a wall switch or timer.
  5. Power off the scanner at the mains socket. Unplug the power cable from the socket, then remove and reseat the power cable from the scanner's power cable port. Plug the scanner back in at the mains and ensure the socket is switched on.
  6. If your scanner has a power button, does the power button depress when pressed? Press down firmly on the power button, if it is stiff and does not depress then there may be a problem with the button.

  7. Connect the scanner directly to the mains - not via a surge protector or extension lead. If your unit is connected via a surge protector or a power strip/extension lead, connect the unit directly to the mains socket.
  8. Try another suitable power cable. Check that other electronic devices connected to same power socket have power and try another mains socket and another power cable if necessary. Failing this try another suitable and known-working power cable. Depending on your scanner, a standard "kettle lead" or "figure of eight" power cable is used. If there is power to the scanner (indicated by an illuminated Start light), when a different power cable is used, then the fault is with the original power cable.


If the unit does not power on after following the checks above, contact Epson for support. If your scanner uses an AC adapter, then this may need to be replaced. If your scanner is over 12 months old, you can purchase a replacement AC adapter directly from Epson.

Nov 13, 2010 | Epson Perfection V500 Flatbed Scanner

1 Answer

Software installed successfully. Scanner will not scan. Troubleshooting Assistant insists an error occurred during installation of device. It also says Epson Perfection V500 Photo does not pass...


Try shutting down your computer and then unplug from the power source. Wait a minute then plug it back in and turn on the computer.

Accept the driver installation even though it does not pass Windows Logo testing. Just accept it and continue with the installation.

Oct 05, 2010 | Epson Perfection V500 Flatbed Scanner

1 Answer

Perfection V500 Flatbed Scanner: power is plugged in but it won't turn on...


Did you check the fuse in the plug? If so maybe make sure there is no actual problem with the wiring within the plug.

May 18, 2010 | Epson Perfection V500 Flatbed Scanner

2 Answers

WANT TO DOWNLOAD A USER MANUAL FOR THE EPSON V500 SCANNER


Epson Perfection V500 installed. My computer recognizes it and diagnostic note says all okay. B ut when I turn on the power of the scanner, the grren light comes on in the front for about 15-20 seconds and then the scanner makes a loud grating noise and the green light turns orange and keeps flashing. No scan is attempted. TGhe noise sounds like something that should be moving can get started -- but nothing moves when you look at it. Should I take it back where I bought it?

Dec 24, 2009 | Epson Perfection V500 Flatbed Scanner

1 Answer

Computer no longer recognizes my scanner


If you are using a multi port USB adapter that allows you to plug many devices into one USB port it may interfere with the scanner. Try uninstalling your Epson driver then download the newest one from the Epson website. http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88368&prodoid=63070478&BV_UseBVCookie=yes&infoType=Downloads&platform=All&x=27&y=14

Install the newest driver first then plug your scanner into a single USB port on the computer instead of the multi port.

Mar 31, 2009 | Epson Perfection V500 Flatbed Scanner

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